KATHY WEBSTER
*** ***** ***** ***., *******, CA *4590 C: 415-***-****
***.*********@*****.*** https://www.linkedin.com/in/WebsterKA
PROFESSIONAL SUMMARY
Accomplished Human Resources professional with strong record of establishing and streamlining
departmental functions and implementation of process and procedures.
Excels in employee relations, training, coaching and mentoring.
Experienced in unionized management, negotiating bargaining agreements, grievance processes and
labor relations.
Experienced in developing an HR department from the ground up. Implemented HR staffing plan, HR budget, tax obligations/mandatory benefits, company-wide staffing plan, job descriptions, pay structures, benefits plan/administration, Employee Handbook, safety procedures, hiring procedures, performance evaluation processes, employee file management.
Experienced in payroll full-cycle processing, PTO accruals, leave management including FMLA, wage deductions including garnishments. Have worked extensively with ADP, Paycheck, Paylocity and Zenefits payroll platforms, including HRIS systems.
Excels at assessing personnel challenges and creating effective solutions with proven talents in employee relationship management and reducing staff turnover.
Consistently successful in improving efficiency, increasing revenue, and reducing costs.
WORK HISTORY
HR MANAGER 1/9/2018 – 6/13/2018
PACIFIC COAST JET - Oakland, CA
Responsible for entire set-up of HR Department, including:
Implemented Paylocity Payroll, HRIS and On-boarding platform. Responsible for full cycle payroll entry and leave accruals. Familiar with additional payroll platforms such as ADP, Paychex and Zenefits.
Researched, and suggested benefit and 401K program, safe harbor platform, and company match.
Provided coaching, mentoring and support to all PCJ employees.
Developed and nurtured HR relationships with Benefits Brokers, Benefit Providers, PR Providers, etc.
Developed processes and procedures for on-boarding and off-boarding of employees.
Took personal responsibility to improve company compliance and awareness of California HR Laws.
Employee handbook management: Implemented up-dates and compliance procedures of current company handbook.
Developed and implemented Captain and First Officer employment addendums pertaining to pay programs, commissions and training programs.
Worked with FAA and various compliance programs to ensure pilot compliance with FAA regulations.
Managed FAA Random Drug Testing Program.
Managed heavy recruitment for all Captains and First Officers from initial phone interview to offer letter including on-boarding and orientation.
Implemented hiring process, interview guidelines, Offer of Employment process and applicant tracing system.
Conducted new hire orientation for all new hires, including election of benefits.
HR MANAGER 10/2/2017 TO 10/30/2017
Creative Financial Staffing /Instituto Familiar De La Raza, Inc - San Francisco, CA
(Contract Position)
Managed day-to-day operations of group benefit program-group health, dental, short-term and long-term disability, worker's compensation, life insurance, flexible spending plan and 401k plans.
Maintained personnel files in compliance with applicable legal requirements. Update events such as hiring, termination, leaves, benefits, transfers, or promotions.
Actively sourced and recruited new talent to the organization.
Processed insurance payments.
Scheduled and conducted new employee orientation.
Assisted in the planning, organization, and implementation of activities of employees.
ADMINISTRATIVE MANAGER 5/24/2017 TO 8/1/2017
Tenderloin Neighborhood Development Corp – San Francisco, CA
(Contract Position – Ajilon Staffing)
Ensured operations ran smoothly within departments such as information and data processing, mail, printing and reproduction, records management, telecommunications management and security.
Supervised Central Office Administrative staff, including the Office Assistant and/or Administrative Assistant, Custodial staff for 201 Eddy, 145 Taylor, and 215 Taylor offices.
Developed annual budget and goals for Administrative Department and monitored department spending against budget
Ensured office insurance requirements and government regulations and safety standards were followed.
Developed and revised administrative policies and procedures.
Developed and provided orientation of new hires with phones, office equipment, computers, keys, emergency procedures, e-mail standards, etc.
Planned for long and short-term office maintenance needs and coordinated repairs and improvements to office spaces. Developed and managed a central filing system including implementation of document retention procedures.
Oversaw the preparation, analysis, negotiation and review of contracts related to the purchase, lease or sale of equipment, materials and supplies. Updated and maintained office equipment.
Oversaw the acquisition, distribution, and store of equipment and supplies, including inventory management.
Planned workspaces and oversaw office renovation projects.
HR Manager 9/27/2016 to 4/13/2017
CMC Traffic Control Specialists, Inc. – San Francisco, CA
Human resources support, training, advice, counsel, and decisions
Responsible for entire set-up of HR Department
Responsible for roll out of Employee Handbook, Accident-Incident Reporting Program, DMV EPN Program, Performance Management and Progressive Discipline Policy, Fleet Safety Program, Vehicle Inspection Policy, Discipline Policy Statement, Harassment, Discrimination and Retaliation Policy, Code of Ethics Policy Statement
Responsible for creation and implementation of all HR related forms including but not limited to New Hire Packet, Performance Review Form, Supervisor's Record of Coaching and Counseling Form, and Expense Reimbursement Form
Set-up reorganized and audited Employee files, Workers Comp Claim files and Accident filing systems
Conducted I9 and W2 compliance audit
Responsible for Veriforce (PG&E) Employee training portal, Click-Safety training, Supervisor's Sexual Harassment training and all other employees training systems
Implemented Safety Committee and Safety Meetings. Special Events planning
Responsible for researching, interviewing and selecting 401K provider, and Dental Insurance provider for company benefits plan Developed workplace values and norms to attract and maintain qualified employee
Screened, interviewed and conducted reference/background checks and hired new employees
Trained qualified staff to ensure policies, procedures, and regulations is followed
Provided orientation to new employees, coordinated department interviews for management and hourly employees to ensure quality hires and compliance with federal, state and local laws and regulations
Terminated employment and performed exit interviews
Oversaw employee benefits, including health benefits, retirement savings, workers' compensation insurance, state disability insurance, unemployment insurance, family/medical leave, and all other leaves of absence
Answered employee’s questions regarding employee benefit related issues
Developed, managed, and coordinated all Health & Safety Programs, including the Emergency Action Plan and the Injury & Illness Prevention Plan, and OSHA requirements
Managed safety and incident records and investigated all claims
Maintained OSHA safety logs
Scheduled, wrote, and delivered all performance reviews
Managed employee's requests for vacation & sick leave, including approval of time off requests, ensuring coverage
Area HR Manager 3/9/2016 to 8/26/2016
OLS Hotels & Resorts – San Francisco, CA
Recruiting full cycle
Employee relations
In-house training programs
Provided open communications and promoted a positive and pro-employee work environment
Advocated the Guarantee of Fair Treatment Policy
Managed, directed and monitored the employee assets of the company, perpetuating an environment that was profitable, while meeting all health, safety and sanitation needs
Oversaw Systems HR Profile administration
Reviewed Payroll Action Reports and inputted/updated Payroll System of new hires made daily changes to ensure accurate, up to date information was available for payroll and management
Administration of employee benefit programs
Acted as the intermediary with the insurance and 401 K plan administrators,
Conducted management and employee
Compiled various corporate and property reports
Positioned the hotel as the "preferred employer" in the area by maintaining strong community relations with referral agencies to maintain strong applicant flow
Worked with local agencies to obtain OJT, TJTC or wage free labor
Developed new process for employee evaluation which resulted in marked performance improvements
HR Advisor, (Temporary Contract Position) 9/15/2015 to 3/8/2016
Euro Design & Construction – Sausalito, CA
Designed and implemented Personnel Policy Manual
Compliance with local, state, and federal employment laws including ADA, FMLA, EDD, CFRA, HIPAA, EPLI, ERISA, COBRA and FEDERAL/STATE wage and hour laws
Payroll
Workers compensation audit
Payroll time records and job costing
Took personal sabbatical to work on bachelor’s degree and person family 5/18/2013 to 9/14/2015
responsibilities.
HR Director 5/2/2003 to 5/17/2013
Harbor Bay Group of Companies – Alameda, CA
Responsible for companies continued compliance of ADA, FMLA, EDD, CFRA, HIPAA, EPLI, ERISA, COBRA and FEDERAL/STATE wage and hour laws
Recruitment and hiring practices and retention at all levels
Revised and communicated policies and procedures
Payroll, benefits, and vacation/sick accruals
Benefits, open enrollment, and implementation of employee benefit contracts
Workers compensation and EDD claims
Training of all company employees on company personnel manual and governing policies including sexual harassment and discrimination Processed payroll, developed and updated current job descriptions, salary comparisons, and performance evaluations
New employee orientation
Performed conflict resolution, counseled and terminated employees, conducted exit interviews
Negotiated collective bargaining agreements
Managed union health, welfare and pension reports
Interpreted annual 401K Census Testing; administered 125 Flexible Spending Accounts
Proficient in Word, Excel, PowerPoint, Peachtree, ADP, Paychex and Paylocity
Provided support to CFO and COO.
EDUCATION
Bachelor of Science: HR Management, currently attending
Western Governors University - Salt Lake City, UT
VOLUNTEER SERVICES
Friends of the Alameda Animal Shelter, Alameda, CA
EAST County Animal Shelter, Dublin, CA
Glide Memorial Church, San Francisco, CA
Onewarmcoat.org, San Francisco, CA
Children's Council, Solano County