Manager Sales

Keith Lohse

**** ********* ***** *******, ** ****8

816-***-**** *********@*******.***

Career Profile

A Recognized Expert in the Automotive Retail Industry

Top-performing manager and results-oriented entrepreneur with over 20 years of management experience in the automotive sales and service industry. Comprehensive expertise managing staff, driving sales, monitoring maintenance, and streamlining operations. Accomplished in guaranteeing highest levels of service, implementing and adhering to industry best practices. Proven record of establishing and developing relationships to advance shared objectives and result in superb customer satisfaction and loyalty. Credited with directing performance critical sales and services with emphasis on profit, solutions, team building and continuous improvement.

CORE COMPETENCIES

Automotive Management Service Department Management Fleet Service Management

Solutions Advice Cost Reduction Sales Development Service Improvement

Staff Training and Mentoring Opportunity Identification Vendor Relations Inventory Administration Strategic Planning and Analysis Service and Parts Operations

EXPERIENCES AND ACHIEVEMENTS

Goodyear Tire & Rubber 2010 – Present

Store Manager

tAchieve continual increased sales and gross dollar margin of several locations.

tIdentify opportunity for business growth through industry networking.

tCreate strategically valuable partnerships with clients to ensure highest level of customer satisfaction and loyalty.

tEstablish and implement training, safety, and accountability procedures, streamlining operations and guaranteeing adherence to highest industry standards and best practices.

tManage all aspects of planning, tracking, and analysis of company P&L, inventory, client base, new business, and industry trends.

tStreamline operations and introduce improvements enhancing productivity and reducing costs.

tPresently in top 8% profit improvement YTD nationally.

Real Performance Motorsports 2003 – 2010

General Manager

tDirected sales, repairs, and modifications of late model vehicles.

tPerform key logistical aspects of operations including P&L responsibility, staff management, assignment scheduling, and parts procurement.

tTracked labor and project performance against estimates ensuring profitability.

tCultivated exceptional relationships with vendors and suppliers, subsequently providing superior pricing and inventory.

tGuaranteed and maintained highest levels of service fulfillment resulting in strong customer satisfaction and loyalty.

Complete Auto Repair 1992 – 2003

Owner

tOperated full automotive repair shop specializing in detailing and service.

tOversee company development, contract negotiations, staffing, competitive positioning, market analysis, advertising, promotions, and P&L.

tMaximize workflow efficiencies and automation by streamlining daily operations and implementing measurable procedures.

tStructured improvement strategies, measured performance, and drove initiatives maintaining prominent standing in automotive service industry.

Professional Qualifications

tState Inspector

tASE Master Certified - National Institute for Automotive Service Excellence

tAssociate Degree - Automotive Technology

tCo-Owner of 3 Automotive Import Dealerships from 1993 – 1999

Other experience

Kansas City Peterbilt… Warranty Mgr/Shop Foreman

Cummins Mid America….. Diesel Tech

Assiciated Transports…..Fleet Mechanic

Associated Transports

Shop foreman/lead technician

tDiagnosis and repair of tractor/trailers used to transport new vehicles

Hydraulics, engine, transmission, brakes, suspension, electrical, welding and fabrication

tManage shop of 22 technicians to minimize cost and downtime

tMaintain a safe, effective working environment, while achiving maximum results

Cummins Mid America

Technician

tDiagnosis and repair of Cummins diesel engines

Kansas City Peterbilt

Warranty Manager

Shop Foreman

tAs warranty manager, address all warranty concerns, dealing with approiate manufacture and filing claims in a timely mannor.

tAs shop foreman, manage 10 technicians to maximize performance

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