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Manager Assistant

New York, New York, United States
August 13, 2018

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Monique Sayles

*** **** ***** ****** *** #*A / Bronx, New York 10451

716-***-**** /

Personal Objective

To utilize my skills as an event professional and to secure a position in the hospitality field with a concentration in event Management


State University College at Buffalo New York, NY

Bachelor of Science, Individualized Studies Degree 05/2012

Concentrations: Hospitality, Event Management

Highlight of Qualifications

Able to work in a fast-paced, high stress level atmosphere

Advanced project management skills and highly organized

Well-developed listening and communication skills

Proficient in Microsoft Office (Excel, Word, PowerPoint)

Working Knowledge of Micros, OPERA, EMS, Cvent, MRM and Concur

Served as intermediary between client and third party vendors covering facets such as entertainment, F&B, transportation, linen, etc.


06/2017– Present Riverpark Restaurant New York, NY

Event Manager

Managing the activities of an event shift; scheduling and assigning work to ensure proper shift coverage

Meeting with Kitchen Staff to review scheduled event menus and having the ability to serve as a Floor Manager when necessary

Responding to guest requests and complaints in a prompt and professional manner according to established guidelines in order to ensure total guest satisfaction

Interacting with outside vendors to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, and to resolve any vendor performance issues

11/2016 – 06/2017 New York City Economic Development Corporation New York, NY

Event Coordinator

Coordinate and Schedule appointments and board meetings

Negotiated and execute vendor contracts, venues, transportation, F&B, A/V, entertainment, etc.

Manage and track all event cost; oversee timely payment for all aspects of events

Preform pre-event site visits, and on-site meeting production when necessary working with external vendors on room layout and Serve as audio and video system technician at designated events

Provide onsite management for all division events as needed by EVP, assuring everything runs smoothly

07/2012 – 09/2016 Columbia University New York, NY

University Events Assistant Manager

Executed events ranging from 5 – 600 attendees in both plated and buffet style setups and provided exemplary service

Supervised approximately 30 associates in ensuring opening and closing checklists and side work complete functions ran smoothly

Maintained inventory for linen, décor, rentals and alcohol

Assisted on a need basis as an Assistant Manager for John Jay, one of the university’s dining facilities, which caters approximately 2,500 meals daily

08/2014 – 07/2015 Weill Cornell Medical College – Griffis Faculty Club New York, NY

Dining and Events Coordinator

Assists the club manager, coordinates details of events such as medical education conferences, weddings, anniversaries, business meetings and employee appreciation events

Coordinate flowers, rentals, and decorations to accent the venue as the customer requests

Schedules and sets the dining room based upon the anticipated guests from the reservation book.

Takes reservations via telephone and email; Greets and seats members and their guests

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