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Customer Service Office

Upland, California, United States
22. Hrly
August 13, 2018

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Sara Sandoval



Dedicated and focused Business Office Administrator who excels in prioritizing and completing multiple tasks simultaneously. Committed to delivering high quality service and consistently making sound business judgments. Energetic, organized, and professional with a pleasant demeanor. AREAS OF EXPERTISE


Office Administrator April 2015-Present

Pro-Clean Environmental Services

As the office Administrator my duties include having oversight of the daily business operations for a very diversified company. Duties include, but are not limited to:

• Perform Human Resources functions such as manage employee payroll services, employee demographic changes, process employee background checks, investigations, onboarding and termination process. I also assist with employee performance reviews.

• Responsible for creating and delivering training, in-services as it relates regulations, standards, and public health codes to remain compliant.

• Handle finances and accounting including: book keeping, record cash receipts, reconcile and balance accounts, maintain general ledgers.

• Handle Property Management functions which encompasses obtaining business licensing, creating contracts, permits, starting LLC.

• Serve as the Administrator for the CEO. Schedule daily appointments and brief him on agenda items for that day.

• Risk Management and Workers Compensation claims.

• Conducts benefits enrollment for new employees/ACA compliance. Admissions Coordinator November2013-May2015

Skyline Healthcare & Wellness Center

Responsible for coordinating the care of services provided to patient’s in a home health/hospice facility. Duties included:

• Created and processed daily patient census reports and maintained admissions track boards up to date.

• Prepared admission welcome package for new patient and communicated special needs to nursing staff to ensure proper care was rendered.

• Partnered with environmental services to ensure rooms were sterilized, clean, and ready for next the next patient.

• Worked in partnership with other nursing facilities and hospitals case managers for patient transitions.

• Ensured all insurance verifications are properly completed and entered into AHT system for billing purposes.

• Handled incoming/outgoing calls related for status updates on patient’s and files.

• Maintain a working knowledge of Medicare and Medicaid regulations EDUCATION

Associates of Science Business Marketing Los Angeles Community College GPA: 3.8/4.0


Team Oriented Finance and risk management

Microsoft Office


Time Management

QuickBooks Expert

Conflict Resolution

Customer Service Focused

(Bilingual-fluent in Spanish)

Leadership development

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