Customer Service Office
Resume:
Sara Sandoval
*************@*****.***
PROFESSIONAL SUMMARY
Dedicated and focused Business Office Administrator who excels in prioritizing and completing multiple tasks simultaneously. Committed to delivering high quality service and consistently making sound business judgments. Energetic, organized, and professional with a pleasant demeanor. AREAS OF EXPERTISE
WORK EXPERIENCE
Office Administrator April 2015-Present
Pro-Clean Environmental Services
As the office Administrator my duties include having oversight of the daily business operations for a very diversified company. Duties include, but are not limited to:
• Perform Human Resources functions such as manage employee payroll services, employee demographic changes, process employee background checks, investigations, onboarding and termination process. I also assist with employee performance reviews.
• Responsible for creating and delivering training, in-services as it relates regulations, standards, and public health codes to remain compliant.
• Handle finances and accounting including: book keeping, record cash receipts, reconcile and balance accounts, maintain general ledgers.
• Handle Property Management functions which encompasses obtaining business licensing, creating contracts, permits, starting LLC.
• Serve as the Administrator for the CEO. Schedule daily appointments and brief him on agenda items for that day.
• Risk Management and Workers Compensation claims.
• Conducts benefits enrollment for new employees/ACA compliance. Admissions Coordinator November2013-May2015
Skyline Healthcare & Wellness Center
Responsible for coordinating the care of services provided to patient’s in a home health/hospice facility. Duties included:
• Created and processed daily patient census reports and maintained admissions track boards up to date.
• Prepared admission welcome package for new patient and communicated special needs to nursing staff to ensure proper care was rendered.
• Partnered with environmental services to ensure rooms were sterilized, clean, and ready for next the next patient.
• Worked in partnership with other nursing facilities and hospitals case managers for patient transitions.
• Ensured all insurance verifications are properly completed and entered into AHT system for billing purposes.
• Handled incoming/outgoing calls related for status updates on patient’s and files.
• Maintain a working knowledge of Medicare and Medicaid regulations EDUCATION
Associates of Science Business Marketing Los Angeles Community College GPA: 3.8/4.0
Self-Directive
Team Oriented Finance and risk management
Microsoft Office
proficiency
Time Management
QuickBooks Expert
Conflict Resolution
Customer Service Focused
(Bilingual-fluent in Spanish)
Leadership development
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