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Service Engineer

Location:
Chennai, Tamil Nadu, India
Posted:
August 12, 2018

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Resume:

D. BAKKIYARAJ

*/***, ***** ******

Iluppaikudi(Post)

Alathur (TK), Perambalur(DT)

Tamilnadu, India

Pin: 621713

Email Id : ac6nbf@r.postjobfree.com

Phone No: +91-888*******

CAREER OBJECTIVE:

To work hard with full dedication for the achievement of organization under Satisfying job contact, hence enhancing my skill and knowledge and ready to learn new things quickly. ACADEMIC DETAILS:

Qualification Board/University Year of Passing Percentage B.E (Automobile Engineering)

University College of Engineering, Trichy

BIT (Campus).

2015

66%

Higher secondary

Dhanalakshmi Srinivasan Higher

Secondary School, perambalur.

2011 89%

SSLC

Government Higher Secondary School,

Koothur.

2009 75.6%

PROJECT WORK:

Performance and Emission evaluation of CI engine using linseed oil and diesel blends with additives as an alternate fuel.

COMPUTER SKILLS:

• Good working knowledge on operating systems Window & MS Office.

• Basic Working Knowledge of PRO-E, CATIA.

WORK EXPERIENCE:

• Service Advisor in Chevrolet Service Centre (Jayaraj Karz) from July2015 to July2016

• Service Advisor in Mahindra Service Centre (Shiva Automobiles Pvt Ltd) from Aug2016 to Aug 2017.

• Presently working with Service Advisor-Bodyshop in Maruti Service Center(ABT Maruti) From Sep 2017 to till date.

KEY RESPONSIBILITIES:

I AM AS A SERVICE ADVISOR

• Should act as a team leader with overall responsibility of managing the group, similar to the works manager of a small workshop.

• Should use his skills and personality to manage motivation levels.

• Is also responsible for giving feedback from customers and managements for the group and individuals.

• Is responsible for taking on the optimum workload for the group.

• Will also be responsible for allocating the work among various technicians in his group.

• Together with the floor supervisor, he is jointly responsible for the overall progress of the work on the car.

• Has to ensure that all the jobs are completed, and done well.

• Also has to check the quality of washing and cleaning of the car when he closes the job card.

• Is also required to interact with the customer while the car is being serviced.

• Is responsible for closing the job-cards after final inspection and test drive for the group vehicles

• Substantial experience in body shop work including painting and dent repair.

• Worked with insurance adjusters and assisted customers with filing insurance claims.

• Provided customers with accurate cost estimates.

• Assessed vehicle damage to determine the cost of repair for insurance settlements.

• Determined estimates on vehicle damage and repair through comparison and evaluation of different methodologies.

• Managed documentation of orders and repair service.

• Assisted repair facilities in achieving scheduling.

• Performed quality control checks of entire procedure ensuring compliance to productivity standards.

UNDER GONE TRAINING:

• Level-1 Service Advisor Module from General Motors.

• Level-2 Service Advisor Module from General Motors.

• Service Advisor Soft Skill Training from CAI Coimbatore.

• Service Advisor Soft Skill Training from Maruti Training Center Coimbatore.

• Service Advisor Soft Skill-Green from GRT Regency Madurai.

• Bodyshop Service Advisor Training from Regional Service Training Center Bangalore. ACHIEVEMENT:

• Appreciation award 2011 for securing good marks in HSC

• Won many cricket tournaments under my captaincy.

• Presented a review paper on “Performance and emission evaluation of CI engine using linseed oil and diesel blends with additives as an alternate fuel (ISSN:0974-2115)” at International conference on energy efficient technologies for automobiles held on Anna university, BIT campus, Trichy.

CO-CURRICULAR ACTIVITIES

• Attended In-Plant training at Mahindra light Vehicle service station

• Had been one of the student organizer and co-ordinator while conducting a symposium in my college.

STRERNGTH

• Leadership skill

• Adaptability

• Hard worker

PERSONAL PROFILE:

Father’s Name : S.Duraikannu

Date of Birth : 19-05-1994

Gender : Male

Marital Status : Single

Nationality : Indian

Passport Number: N9644606

Issue Date : 13-07-2016

Expiry Date : 12-07-2026

Languages Known: Tamil and English

Current Role : Engineer-Service Advisor

DECLARATION:

I hereby declare that all the above information and facts mentioned above are true to the best of my knowledge.

Place:

Date: (D.BAKKIYARAJ)



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