Joseph Yates

**** ******** ****, ************, ** 32208

773-***-****

ac6nac@r.postjobfree.com

PROFESSIONAL PROFILE

Experienced Operations Manager with over 20 years’ experience in budget planning, training, personnel development, staff management and process improvement. Relevant accomplishments include increasing production efficiency from 68% to 84 % in the first 3 week of tenure at PDI by reorganizing the material ordering process and pre-staging individual productions lines. Reduced operational expense at PepsiAmericas in Chicago by simultaneously implementing in-house manufacturing finished goods transportation delivery/and raw material pick-up process.

RELEVANT SKILLS

Operations Management Process Improvement Project Management

Strategic Planning Cost Control/Reduction Budget Planning/Forecasting

Change Management Labor Contract Negotiations Logistics

Multi-site Management Overhead Reduction Workforce Planning

Waste Reduction SMART Problem Solving Staff Management Training/Development Team Leadership Production Scheduling

EDUCATION

Colorado Technical University - Colorado Springs, CO 2016

Master of Business Administration

Concentration: Operations & Supply Chain Management

GPA: 3.95/4.0

PROFESSIONAL EXPERIENCE

REVLON - Jacksonville, FL 2017 – 2018

Manufacturing SAP Technician

Manufacturing production department SAP specialist.

Distribution Auditor

Auditing outgoing domestic and international transport loads of products

ARS - Jacksonville, FL 2015 - 2015

Sales Service Associate (Seasonal)

Set-up of HVAC displays in stores and the solicitation of repair and full purchase of HVAC systems. Weighted commission based compensation system used to evaluate sales efficiency.

Accomplishments:

Recognized as top sales performer with the highest sales of a top valued product line.

CPC Laboratories - Chicago IL 2011 - 2012

General Manager

Managed the compiling of customers product demand orders and delivery dates and ensured delivery as ordered. Accomplished demand requirements while simultaneously meeting and or exceeding customer quality requirements. Met all targeted revenue and profit objectives.

Accomplishments:

Streamlined customer ordering process which eliminated barrier to effectively fulfill orders by ensuring all products were available and on stock a week before.

Implemented production pre-flight process to validate production processes were both operational and prepared prior to run.

Packaging Division Industries - Northlake, IL 2007 - 2009

General Manager

Met with and negotiated terms of agreement with Sales Managers and Operational Managers for consignment of both raw materials and finished goods for repackaging. Oversaw and managed 5 department managers to ensure open communication was maintained to meet company objectives. Accomplishments:

Re-negotiated terms of co-manufacturing agreement with largest customer after re-solving order fulfillment issues by re-programming MRP to properly track inventory.

Orchestrated the on-site training/orientation of inventory control process that led to write off of over $500K of obsolete inventory.

Adjusted administrative personnel by -50% by consolidating ordering process.

Yates Consulting – Orland Park, IL 2004 - 2007

Owner/Consultant

Analyzed and implemented solutions to manufacturing operations through effective problem solving techniques from operational organization of human assets to work flow.

Accomplishments:

Implemented preventative/predictive maintenance program.

Initiated “Management by Objective” performance appraisal process to evaluate managers.

PepsiAmericas - Multiple Locations 1995 -2004

Director of Operations - Chicago, IL (2001-2004)

Distributed product to four distribution centers as well as management of intra company transport operation. Managed 5 department managers and 2 administrative assistants and 215 hourly employees.

Accomplishments:

Utilized effective leadership skills resulting in reduced employee grievances from over 25 per month to less than 5 per month.

Successfully negotiated 5 labor unions contracts simultaneously without work stoppage and achieved 100% of company objectives.

Obtained “on-target Annual Operating Plan (AOP) performance” for first time at Chicago, Illinois facility in 7 years.

Instituted an in-house transport delivery operation that reduced delivery cost by over $ 1.3M annually.

Improved production operation efficiency through the use of work teams to analyze performance shortfalls and recommend/institute solutions.

Plant Manager - Collierville, TN (1995-2001)

Distributed product to twelve distribution centers as well as management of intra company transport operation. Managed 5 department managers and 3 administrative assistance and 150 hourly employees.

Accomplishments:

Successfully negotiated 2 labor unions contracts simultaneously without work stoppage and achieve 100% of company objectives.

Leadership reduced employee membership in labor union from 90% + in 1995 to less than 30% in 2001.

Initiated an hourly employee bonus program based on quality and productivity performance as well as cost per case reduction.

ADDITIONAL WORK EXPERIENCE

Plant Manager - Perrier Group of America Los Angeles, CA 1993 - 1995

Operations Manager- Pepsi-Cola Orlando, FL 1987 - 1992

Field Engineer - Dannon Yogurt Fort Worth, TX 1984 - 1987

Supervisor - Del Monte New Brunswick, NJ 1979 - 1984

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