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District/Store Manager

Fredericksburg, Virginia, United States
August 14, 2018

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Rob Franko

Ruther Glen, VA *****


To support the growth and profitability of an organization that provides challenge, encourages advancement, and rewards achievement. This dynamic company will provide the opportunity for me to utilize my substantial retail experience, skills, and proven abilities in a management position. The best position will challenge my skill set and provide opportunities for continued career and company growth. I believe in my abilities to adapt to anything and I always strive to be successful. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Director of Retail Operations / District Manager

Rappahannock Goodwill - Fredericksburg, VA

2011 to June 2018

• P&L and Budget proficient.

• Responsible for Meeting and exceeding sales revenue and all costs.

• Responsible for Managing 12 Retail Stores and Outlet.

• Involved in strategic planning meetings.

• Trained and schedules managers

• Develops and implements processes to improve Standards and Merchandising.

• In charge of all management reviews

• Helps on planning with VP and COO on future store growth.

• Oversees training with Managers on cash control, customer service, and Inventory.

• In charge of the opening and managing 30 attended Donated Centers.

• Adheres to and enforces all company polices to the SOPM.

• Responsible for training, hiring, terminations and all appraisals.

* 172 direct reports

• Buying authority for all new goods.

District Manager

Joseph A. Bank

2008 to 2011

• P&L and Budget proficient

• Opened up 12 new stores in 3 years

• Coordinated employee kiosks so as to minimize delays and long waits

• Personally trained 7 managers to district promotions.

• In charge of all hiring of management.

District Manager

Steve and Barry's

2003 to 2008

• Responsible for 14 stores in three states

• Assigned and organized all backrooms to new standards

• Systems leader for training on all new software

Store Manager / District Manager

Big Lots

1999 to 2003

• Responsible for 22 stores.

• P&L and Budget Projections.

• Training of all New Managers and DM's.

Store Director

Super Kmart

1992 to 1999

• In charge of multi- million dollar Store

• Led store to many sales awards

• Was able to promote sixteen managers to upper level management Education

BA in Business / Communications

Ohio State University-Main Campus - Columbus, OH

August 1988 to April 1991

College Prep

Trinity High School - Garfield Heights, OH

August 1985 to June 1988


Budget, HR, Mac, Microsoft Office


Senior Leadership Program

April 2016

Graduated from a one year skill class on upper management diversity and training. Certifications/Licenses

CPR/First Aid

August 2018

Additional Information


• Implemented a floor plan that allowed employees to process more an hour, which greatly increased customer satisfaction.

• Proficient at multi-tasking. Able to handle HR issues, take notes to deal with management issues with attentive respect under stress.

• Budget and P&L proficient.

• Competent with Windows, Mac and Outlook, Knowledgeable of Microsoft Office and QuickBooks.

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