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Supply Chain Management

Eastvale, California, United States
August 14, 2018

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Bill Gao

***** ***** ***** *** ********, CA ***80


Strategic Business Management Executive Operations & Supply Chain Focus

Highly motivated and experienced management professional with expert proficiency in coordinating targeted business strategy and operational excellence for industry-leading corporations, sustaining millions in P&L growth.

Skilled in the management of ongoing business planning processes while developing strategies to meet future challenges.

A demonstrated history of developing successful process improvements that drive productivity, reliability, and client satisfaction.

Exceptional ability to build and lead strong teams, delivering superior results in operations, procurement, and supply chain operations.

Core Skills and Competencies

Global Logistics/Supply Chain

Reporting and Status Updates

Demand Planning


Inventory Management

Production Scheduling

Strategic Business Planning

Maximizing Product Innovation

Process Improvement

Cross-Functional Relationships

Business Development

Vendor Management


International Business

Payment solutions

Professional Experience

ExaDigm Inc., Santa Ana, CA (2001 to 2018)

Chief Operating Officer following Multiple Promotions

A demonstrated record of success and achievement at this leading provider of electronic payment and wireless communication solutions, marked by a series of promotions to positions of increased influence, authority, and accountability. Advanced from an initial role as Procurement and Supply Chain Specialist through multiple promotions, culminating in Chief Operating Officer.

As Chief Operating Officer, led vision, strategy, and execution for all facets of operations, including sales, support, product, and business development. Orchestrated and executed global supply chain management, directing sourcing and manufacturing facilities in Korea and China, as well as warehousing, distribution, import and export operations, and customs compliance.

Credited with securing the company’s first million-dollar and international accounts, representing 90% of total income for the first three years.

Coordinated and led multiple engineering projects that garnered gains in development, certifications, and other key operating areas; executed initiatives to implement ERP and MRP platforms.

Designed and implemented procurement and supply chain structure and processes, helping cutting cost by 40% saving millions of dollars.

Exercised the authority to negotiate the key terms and conditions of agreements.

Safeguarded the company’s reputation for innovation by leading new product development and launch; led a 6-year project to provide devices for the Reliance Retail Outlet project for the largest private company in India.

Led the development of new payment solutions which brought half of the company’s revenue; one invention secured a Class A certification, making ExaDigm one of only four companies in the world to have Class A certification in the US payment industry.

Conducted due diligence in support of fund raising initiatives; secured over $23M and completed an M&A transaction.

State Information Center of China, Beijing, China

Senior Consultant

Maintained accountability for major projects on behalf of this Chinese government policy making think tank affiliated to the National Development and Reform Commission. Initiatives included the Chinese Consumer Index Survey, the China Automobile Market Information System, research into the computer and IT industry, and materials market analysis.

Conducted extensive research into the strategies and operations of major companies to identify best practices in marketing and supply chain.

Served as a trusted advisor and subject matter expert, providing guidance to clients on sourcing, product planning, production, logistics, inventory management and other factors contributing to the success of supply chain operations.


Michigan State University, Eli Broad Graduate School of Management

Master of Business Administration

Concentration in Marketing Technology and Supply Chain Management

Fudan University, Department of Statistics and Operations Research

Bachelor of Science Degree in Operations Research

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