RAQUEL GARCIA
Professional Summary
Seasoned Office Clerk with more than 10 years of experience in fast-paced Used Clothing Warehouse. Excellent communication and writing skills. Track record of achieving exceptional results in graders production and sections.
Goal-oriented, dedicated to high levels of customer satisfaction and meeting aggressive business goals.
Bi-lingual English/Spanish who builds and leads friendly, efficient service teams. Managed 40+ staff in the Used Clothing Business.
Skills
Clerical Office Procedures Customer Service
Human Resource English and Spanish Language
Self Motivated Responsible
Well Organized
Experience
Office Clerck
Angels Modern Clothing Export - Houston, Tx
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Create, maintain, and enter information into databases. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Complete forms in accordance with company procedures. Maintain scheduling and event calendars.
Make copies of correspondence or other printed material. Locate and attach appropriate files to incoming correspondence requiring replies. Order and dispense supplies.
Office Clerical
ZABS International - Houston, TX
Answer telephones, direct calls, and take messages. 10707 La Crosse Street, Houston, TX 77029
Ph: 713-***-****
******.***@*****.***
Mar 2016-Nov 2016
Oct 2007-Mar 2016
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Contact Suppliers for Raw Material such as Goodwill Industries, Salvation Army, DAV, and other institutions that collected clothing.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints. Complete and mail bills, contracts, policies, invoices, or checks. Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. Complete work schedules, manage calendars, and arrange appointments. Deliver messages and run errands.
Office Manager
Premium Rags - Houston, Tx
Opened up the warehouse everyday and set up employees to their proper work stations In charge of New Hires, including collecting documents and sending to the Staffing Agency.
Payroll and time keeper, related info to the Staffing Agency. Received daily shipments of raw material ( bales) kept inventory or source and number of bales available each day.
Inventory of bales for cut, received and shipped.
Arranged bookings for customers with Agents such as KG International and maintained licenses up to date.
Arranged all trucking for Containers to the Port of Houston. Monitor the facility to ensure that it remains safe, secure, and well-maintained. Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or training for sections. In charge of Local Buyers, including their specific needs. Office Manager
Used Clothing Depot - Houston, Tx
Opened warehouse for Employees at 6:45 am each day. New Hires, collected documents and sent to Staffing Agency. Set up employees in the warehouse, made sure we had enough employees to run 10 to 12 graders and 14 to 16 sections.
Payroll and time cards for all employees.
Labels for Customer Orders.
Monitor the facility to ensure that it remains safe, secure, and well-maintained. Prepare and review operational reports and schedules to ensure accuracy and efficiency, included raw material inventory, small bale production and bales for cut. Arranged Bookings and kept licenses up to date.
Arranged Trucking with various companies such as RM Transport and Mayor Transportation.
Set goals and deadlines for the department, graders and sections. Oversee the maintenance for forklifts, baling machines, arranged repair of machinery, equipment, and electrical and mechanical systems.
Oversee Building Codes up to date with Fire Marshalls Office May 1980
Oversee renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations. Acquire, distribute and store supplies.
Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or training of new employees. Education
High School Diploma
Hebbronville High School - Hebbronville, TX
Associate of Arts
A & I University - Kingsville, TX