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Senior Executive Administrative Assistant with 11 years experience

Phoenix, Arizona, United States
August 12, 2018

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Solana Graham ***** W. Papago Street

Cell: 623-***-**** Buckeye, AZ 85326

E- Mail:

Senior Executive Administrative Assistant

Responsible and outgoing with excellent people and telephone skills. Quick to learn. Familiar with computers, fax machines, copy machines, multi-line phones, calculators and other office equipment. Excellent organizational and problem solving skills. Outstanding time management and scheduling skills. Experienced with budgeting, developing policies and performance review

Excellent customer service skills. Great with people in person and over the phone.

Credit authorizations, order entry, returns and maintenance orders.

Proficient with multi-line phones, voice mail, paging and other office equipment.

Experienced with budgeting, developing policies and performance review.

Proficient in Word, Excel, Power Point, Word Perfect, and e-mail programs.

Outstanding problem solver, decisive, organized, easily able to multitask, expert with scheduling and time management.

Professional Experience

The Hero Within Foundation Inc./ November, 2013 – Present

Superman Walks Project/RAAAN, Ft. Lauderdale, FL

Executive Trustee on the Board

Make final determinations and vote on the strategic plan for the Foundation and evaluate the Foundation's performance in accomplishing its mission annually.

Review, discuss and vote on program committee guidelines, and vote on all submissions for funding.

Develop policies for the operation of the program committees and for trustee participation on the Board.

Hire the executive director, determine performance standards, and evaluate performance annually.

Review and approve spending policy and investment policy for the Foundation, that fulfill the mission and goals of the Foundation annually.

Review and approve the Foundation's annual budget and personnel policies.

Oversee the work of the Finance Committee in defining investment goals, monitoring the management of investments and adhering to tax requirements.

Nissho of California, Vista, CA September, 2006 – March, 2007

Executive Administrative Assistant

Purchasing Department

Entering, tracking, collecting and closing out all maintenance orders.

Planning and coordinating events, meetings vendor lunches and company team building exercises.

Attaining quotes from vendors.

Providing customer service, document filing and other general office duties.

Created and maintained all company charts, graphs, and other useful reference materials.

Southern California Edison - SONGS August, 2004- July, 2006

Executive Administrative Assistant Tier 2

Refueling Department, Security and Security Training, Emergency Preparedness, Medical and Fire Station

Tracking and closing out Maintenance Order’s.

Keeping track of and updating the ALARA report (Radiation Dose Reports).

Collecting and entering LOPS (Leadership Observation Program).

Updating all Procedure books daily (5 copies of each: Working Procedures, Administrative Procedures and Supervisor Procedures).

Updating and correcting training manuals and tests.

Data entry, Document filing, Creating charts and presentation's, as well as Project Management assistance.

“Come on In” Café, La Jolla, CA April, 2002- October, 2003



Stocking the store.

Dessert presentation.

Fulfilling catering orders.

Robert Helfer, San Clemente, CA December, 2000- April, 2002


Cleaning the house.

Cooking dinner.

Scheduling and driving to doctors appointments.

Running everyday errands and caring for pets.

Sehi Computers, San Clemente, CA April, 2000- December, 2000

Administrative Assistant

Order entry.

Accounts receivable.

Data entry to process rebates and discounts.

Purchasing and maintaining supplies.

Ferguson Processing, San Clemente, CA November 1999- April, 2000

Customer Service Representative

Answering phones.

Opening & sorting mail.

Separating orders.


Omni-Express, Laguna Hills, CA May 1999- November 1999

Temp Agency / Customer Service Rep.

Answering multi-line phones.

Taking orders and registering new customers on the computer.

Using all office equipment (fax, copier, phones, filing, computer data entry, and calculators).

Filing paperwork.

Kragen Auto Parts, San Clemente, CA November 1998-May 1999

Cashier, Computer Parts Clerk, Commercial Center Driver.

Responsible for operation of computerized cash register/inventory control and presentation.

5 time award winner for the highest sales on pre-selected sales promotions.

Utilized problem-solving skills to suggest cross training of all employees to reduce scheduling shortages.

Developed auto parts knowledge through attending classes, utilizing observation and listening skills.

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