Customer Service Office

Rebecca

McNeel

**** ***** **. #*** **, NV *****

***/***-****

*************@*****.***

Accomplished volunteer/elected school officer and stay at home mother with 10+ years of school and Parent Teacher Association duties. Experienced in office operations, cash handling, event planning, supervision of volunteers and leading a team. Excellent verbal and written communication, thoroughly organized and dedicated. Highly motivated to enter work field bringing skills gained from volunteerism.

Skills

Exceptional organizational forte

Strong customer service skills

Proficient in PC, MAC and Google Drive

Calm under pressure

Dynamic interpersonal skills

Knack for procedures and logistics

Reliable and consistent work ethic

Effective multi-tasker

Experience

08/2018

USHER

T-Mobile Arena through Cornerstone staffing-Las Vegas, NV

Greets and welcomes guests with a friendly and professional demeanor

Directs guests to correct seating, bathrooms and concession

Answers any questions and gives information about T-Mobile Arena venue

Monitors assigned area for guest and staff safety

07/2016 – 07/2018

PTA EXECUTIVE VICE-PRESIDENT

Fairview Elementary-Hayward, CA

Welcomed new students and families, promoted and recruited prospective members

Oversaw fundraising efforts, raising an average of $17.5 annually

Accountable for $25k annual PTA budget

Presided over association and executive board meetings

Accomplished liaison between PTA and school administrators

07/2015 – 07/2018

PTA COMMITTEE MEMBER/

Fairview Elementary-Hayward, CA

Supervised average of 40 school event volunteers

Accurately tracked, verified and prepared bank deposits

Accountable for school fundraising ticket sales

Orchestrated fundraising events such as annual Walk-a-Thons

Effectively utilized Google sheets to track donated items and funds

Collaborated with outside school venders

Organized set up and take down logistics of school events

06/2002 – 03/2003

OFFICE MANAGER

Access Home Services–Las Vegas, NV

Provided exceptional customer service to customers, employees and outside vendors

Oversaw daily office operations of home office for a mobile phone and accessory business

Meticulously reviewed and approved sales commissions and entered into ADP for payment

Processed payroll for 35+ employees on bi-weekly basis

Accurately reconciled daily bank statements for incoming payments

Education

01/20012

Associate of Science/Everest University, Orlando, FL

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