Administrative Assistant Microsoft Office

LELA MIKKELSON

****-** ****** ** 780-***-****

*************@*****.***

I am seeking challenging full-time employment that utilizes my extensive consultative and human resource skills and that offers opportunities for career advancement. I am ambitious and motivated, and I find fulfillment in meeting the demands of challenging employment.

EXPERIENCE

MAY 2013-PRESENT

CONTRACTED ADMINISTRATIVE ASSISTANT, Lifemax occupational therapy Inc

Development and maintenance of forms and documentation for the increased productivity of the company.

Website management and design.

Assist in the administrative process of conducting Capacity Assessments, functional assessments, DATS appeals, and Aging in Place Audits for Persons with Developmental Disabilities (PDD), seniors, and other clients.

Creation of electronic surveys with corresponding excel data import capabilities

Creation of an Excel based program which resulted in the increased efficiency of a new occupational therapy service in development.

Communication with clients to manage intake, schedule appointments, and provide follow up education. Includes answering procedural questions.

Correspondence and telephone communication with clients/patients

Transcription of clinical notes, word processing, filing, record keeping.

Maintained confidentiality at all times as per HIA and FOIPP legislation.

MAY 2013-PRESENT

SELF EMPLOYED, sunshine companion services

~Services for Seniors and Persons with Developmental Disabilities~

Communicating with Office of the Public Guardian and trustee, Support Staff, Family, Doctors

Companion Services such as; visitations, outings, and shopping

Recreational Services, such as games, puzzle making, walks, cards

Appointment Accompaniment, including arranging, scheduling and providing reports to stakeholders.

Adept at behaviour management, de-escalation, sensory and social stimulation, and providing person-centered quality of life experiences.

OCTOBER 2008-MAY 2013

UNIT CLERK/RECREATION AIDE, shepherd’s care greenfield

Independently Organized, implemented and evaluated the Recreation Programs. Program development and fundraising.

Provided 1:1 and group interventions with residents in care

Facilitated tours to potential residents/families and answering all questions concerning facility, program and procedures of intake and placement.

Consulted with family, OPG, OPT, Physicians, Laboratory, regarding scheduling, and ensuring all resident needs were being met. (appointment scheduling, supplies, funds, meeting correspondence etc.)

Chart creation, organization/, and updating according to Alberta Health Services (AHS) policies/procedures

Audit preparations

Prepared forms, schedules and general standards in compliance with AHS standards for record keeping and audit preparation

Managed supply inventory of for the facility including expense approvals, ordering and invoice preparation, in compliance with company standards.

Volunteer coordination and event planning

Payroll Timekeeping, including time sheet verification, scheduling, and follow-up with employees according to schedule bi weekly.

Maintained confidentiality at all times.

AUPE Council representative and Convention delegate

OHS committee member- identifying hazards, preventative measures and maintain MSDS sheets- in compliance with company policy and OHS standards.

EDUCATION

2016

EMERGENCY FIRST AID,CPR LEVEL C INSTRUCTOR- SHERRY SKINNER

2011

CCSA MUSCULOSKELETAL INJURY PREVENTION, IN HOUSE – SHEPHERDS CARE FOUNDATION

2011

RESPIRATOR COMPLIANCE-N95 FIT TESTING, IN HOUSE – SHEPHERDS CARE FOUNDATION

2010

FOOD SAFETY COURSE, LEVEL 1 AND 2, IN HOUSE – SHEPHERDS CARE FOUNDATION

1995

JOURNEYMAN CERTIFICATE IN HAIRSTYLING, Est-Elle Acadamy of Hair Design

1400 COURSE HOURS, 1400 APPRENTICESHIP HOURS, FINAL JOURNEYMAN’S EXAM (PASSING MARK 80%) AS WELL AS THE INTERPROVINCIAL EXAM FOR RED SEAL (PASSING MARK 75%)

1991

HIGH SCHOOL, John Paul II High School

SKILLS

Very Professional with the ability to work calmly in stressful situations

Excellent communication skills

Computer skills include, but not limited to Windows/remote desktop, Website building and maintaining, Microsoft Office; word, excel, outlook and power point

Ability to learn and adapt quickly

Extremely organized and very conscientious of time management

ACTIVITIES

My most treasured time is spending wholesome time with family and friends, fishing, and camping. I enjoy crafts, yard work, gardening and building.

I believe in putting my best effort into everything, which includes helping others whenever possible.

REFFERENCES

PAUL HUGET, OWNER, LIFEMAX OCCUPATIONAL THERAPY INC. Phone 780-***-****

CASSIE SAUNDERS, OWNER, LA BELLE COULEUR INC. Phone 587-***-****

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