Customer Service Sales
Resume:
Lakewood, CA *****
*********@*****.***
KIMBERLY M. EATMON
OBJECTIVE
Seeking full or part- time employment in a challenging environment that utilizes my experience and training as well as has the potential for the growth and expansion of my skills.
SKILLS & ABILITIES
18 years of customer service experience
Attention to detail, goal oriented, and hard-working
Quick learner, organized, and highly adaptable
Inventory control as well as cash register familiarity
Filing, data entry, telephone, and general office skills
EXPERIENCE
EL CAMINO COLLEGE DISTRICT TORRANCE, CA
(EL CAMINO COLLEGE BOOKSTORE)
CASHIER
AUGUST 2000-SEPTEMBER 2006 / JANUARY 2009-CURRENT
Issuing refunds and assisting customers with purchases using the point-of-sale system: handling money, processing credit and debit cards, and making change.
Processing vouchers for students participating in specially funded programs
Maintain thorough knowledge and enforce current procedures and policies
Balancing the cash register(s) at the end of shift
Responsible for maintaining and processing online orders
Respond to customer inquiries and requests in a timely and efficient manner
Type correspondence between stores as well as informing online order customers regarding the status of their orders
Actively participate in yearly inventory counts
Answering telephones and directing calls as needed as well as taking messages
S & B FOODS COMPTON, CA
CASHIER
AUGUST 2013-DECEMBER 2016
Assist customer using the point-of-sale system: handling cash, processing credit cards as well as specially funded meal program participants.
Maintain knowledge and enforce current procedures and policies
Stock sales floor with merchandise
Balance cash register before and after shift
Maintain a clean and tidy work area as well as the sales floor
BORDERS, INC. EL SEGUNDO, CA
INVENTORY PROCESSING TEAM
OCTOBER 2006-MARCH 2009
Assist and actively participate in monthly inventory counts
Stock sales floor with varied forms of merchandise (e.g., cds, books, etc)
Maintain and uphold current knowledge of policies, procedures, and payments
Answer telephones and direct phone calls to various people and departments
Assist customers in locating merchandise: placing online orders, receiving orders and contacting customers regarding order arrivals, and locating merchandise at other locations
Utilizing the cash register for customers making purchases by taking various forms of payment (e.g., cash, debit and credit cards)
EDUCATION
CALIFORNIA STATE UNIVERSITY DOMINGUEZ HILLS CARSON, CA
Bachelor of Arts in English Literature (May 2007)
Minor in Women’s Studies
GPA: 3.0
EL CAMINO COLLEGE TORRANCE, CA
Associate of Arts in English ( May 2001)
Dean’s List recognition for a semester
GPA: 3.0
REFERENCES
AVAILABLE UPON REQUEST
Contact this candidate