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Customer Service Sales

Location:
Lakewood, California, United States
Posted:
August 11, 2018

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Resume:

**** ********* ***

Lakewood, CA *****

213-***-****

ac6mo9@r.postjobfree.com

KIMBERLY M. EATMON

OBJECTIVE

Seeking full or part- time employment in a challenging environment that utilizes my experience and training as well as has the potential for the growth and expansion of my skills.

SKILLS & ABILITIES

18 years of customer service experience

Attention to detail, goal oriented, and hard-working

Quick learner, organized, and highly adaptable

Inventory control as well as cash register familiarity

Filing, data entry, telephone, and general office skills

EXPERIENCE

EL CAMINO COLLEGE DISTRICT TORRANCE, CA

(EL CAMINO COLLEGE BOOKSTORE)

CASHIER

AUGUST 2000-SEPTEMBER 2006 / JANUARY 2009-CURRENT

Issuing refunds and assisting customers with purchases using the point-of-sale system: handling money, processing credit and debit cards, and making change.

Processing vouchers for students participating in specially funded programs

Maintain thorough knowledge and enforce current procedures and policies

Balancing the cash register(s) at the end of shift

Responsible for maintaining and processing online orders

Respond to customer inquiries and requests in a timely and efficient manner

Type correspondence between stores as well as informing online order customers regarding the status of their orders

Actively participate in yearly inventory counts

Answering telephones and directing calls as needed as well as taking messages

S & B FOODS COMPTON, CA

CASHIER

AUGUST 2013-DECEMBER 2016

Assist customer using the point-of-sale system: handling cash, processing credit cards as well as specially funded meal program participants.

Maintain knowledge and enforce current procedures and policies

Stock sales floor with merchandise

Balance cash register before and after shift

Maintain a clean and tidy work area as well as the sales floor

BORDERS, INC. EL SEGUNDO, CA

INVENTORY PROCESSING TEAM

OCTOBER 2006-MARCH 2009

Assist and actively participate in monthly inventory counts

Stock sales floor with varied forms of merchandise (e.g., cds, books, etc)

Maintain and uphold current knowledge of policies, procedures, and payments

Answer telephones and direct phone calls to various people and departments

Assist customers in locating merchandise: placing online orders, receiving orders and contacting customers regarding order arrivals, and locating merchandise at other locations

Utilizing the cash register for customers making purchases by taking various forms of payment (e.g., cash, debit and credit cards)

EDUCATION

CALIFORNIA STATE UNIVERSITY DOMINGUEZ HILLS CARSON, CA

Bachelor of Arts in English Literature (May 2007)

Minor in Women’s Studies

GPA: 3.0

EL CAMINO COLLEGE TORRANCE, CA

Associate of Arts in English ( May 2001)

Dean’s List recognition for a semester

GPA: 3.0

REFERENCES

AVAILABLE UPON REQUEST



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