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Security Officer Microsoft Office

Washington, District of Columbia, United States
August 12, 2018

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Joline Milius

Special Police Officer (Unarmed)

Woodbridge, VA 22191


Experienced Special Police Officer and security officer Familiar with telephone equipments, console monitors and surveillance equipment Proficient with Microsoft Office Applications

Ability to maintain relations with public

Ability to operate radio and telephone equipment’s Ability to successfully complete all training required for the position Ability to travel at short notices

Skilled as concierge front desk officer

Proficient in managing work according to time

Authorized to work in the US for any employer

Work Experience

Upscale Security Officer

G4S Secure Solution USA - Reston, VA

March 2018 to Present

• Ensure the facility is provided with high quality security services to protect people and property

• Report safety concerns, security breaches and unusual circumstances both verbally and in writing

• Build, improve and maintain effective relationships with both client employees and guests

• Answer questions and assist guests and employees

• Answer phones or greet guests / employees in a professional, welcoming manner Special Police Officer (Unarmed)

G4S Secure Solution USA - Washington, DC

March 2018 to Present

Sworn, Special Police Officer. Patrols assigned properties to ensure order, to enforce conformance with the law, and to prevent the commission of crime. Performs security checks of buildings. Answer calls for service.

Mail Clerk

Canon Business Process Services, Inc. - Hagerstown, MD April 2016 to May 2017

Assigned to Canon Business Process Services) (Contract Position)

• Received and sorted confidential mail. Verified address matched information in database. Answered phones. Provided access to dock for deliveries. Sorted checks and mail within designated timeframe. Front Desk Receptionist

Aerotek - Hagerstown, MD

August 2016 to October 2016

Assigned to Erie Insurance) (Contract Position)

• Greeted employees, visitors and vendors. Verified identification before granting access to facility. Answered questions and provided directions. Responded to and directed calls to proper individuals. Monitored, screened, responded to and distributed incoming communications. Prepared mailings.

• Assisted staff with overflow work, including word processing and data entry. Dispatch Associate

Spherion Staffing, Inc - Frederick, MD

April 2014 to July 2015

Assigned to Decisive Communications, Inc.) (Contract Position)

• Provided remote technical support (troubleshooting and diagnostics) to inbound calls from technicians. Scheduled and dispatched service technicians.

• Maintained positive, professional interactions with customers, personnel and service technicians.

• Delivered electronic service reports to supervisors and management team every four hours. Case Manager

Comprehensive AIDS Program - Belle Glade, FL

August 2009 to January 2010

• Provided Crisis Intervention and consultation/outreach to community agencies. Identified risks. Met with clients to complete assessments and determine service plans to improved health outcomes, housing stability and employment. Maintained confidentiality of information. Upheld privacy protocols. Completed documentation within two business days of service provided.

• On-boarded and trained new Case Managers. Monitored and coached job performance. Media Clerk/Language Facilitator/Substitute Teacher School District of Palm Beach County - Belle Glade, FL August 2005 to August 2009

• Located and retrieved titles to fulfill student and teacher requests. Sorted and shelved materials.

• Observed and directed students as they exited bus and entered school. Monitored students during breakfast and lunch sessions. Generated accident reports for students and/or staff.

• Trained and supervised student helpers throughout the day.

• Served as Key Holder. Performed opening/closing procedures. Inspected library for safety concerns and/ or areas in need of organization.


Workforce Alliance - Belle Glade, FL

September 2003 to April 2004

Contract Position -

• Provided Crisis Intervention and consultation/outreach to community agencies. Researched and established relationships with suitable referral sources. Documented contacts and services offered.

• Monitored and screened visitors before granting access to office. Provided support services for job readiness, job search, placement and retention. Documented interactions within two days of service.

• Responded to last minute requests for materials. Proactively identified needs, collected relevant details and prepared/distributed materials electronically or in person.

• Prioritized and worked with multiple clients simultaneously to meet time sensitive deadlines. Education

Special Police Officer Training Course D & D Security Training Academy - Alexandria, VA

March 2018

Virginia Security Officer Core Subjects D & D Security Training Academy - Alexandria, VA

March 2018

Undergraduate Coursework Completed in Organizational Management

Palm Beach Atlantic University - West Palm Beach, FL August 2005 to May 2009

Associates of Science in Business Administration Lincoln College of Technology - West Palm Beach, FL December 2003


MICROSOFT OFFICE, MS OFFICE, DATA ENTRY, Patrol, Criminal Justice Certifications/Licenses

First Aid, CPR, and AED Certification

March 2018 to Present

Special Police Officer (Unarmed

April 2018 to Present

SPO202000 - Government of the District of Columbia Security Officer (Unarmed)

DCJS 99-504349 - Virginia Department of Criminal Justice Services (DCJS) - Unarmed Security Officer Monadnock Expandable Baton

March 2018 to Present

MDTS Handcuffing

March 2018 to Present

Oleoresins Capsicum (Chemical Irritants)

March 2018 to Present

Defensive Spray

Additional Information


Crime/Crisis First Responder, Crime Prevention Awareness, Patrolling/Access Control Proficient in Microsoft Office Suite, data entry, office equipment

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