Profile
Experienced Talent Acquisition Manager
Education
University of Illinois at Urbana-Champaign, 2 016 - 2018 MBA
University of Southern California, 1988 - 2003
B.S. - Public Administration
Experience
Principal Resource Specialist, Alexander Mann Solutions, Cleveland, OH - 4/2017 - 8/2018 Client: Bank of America - Brea, CA & Pasadena, CA
Client-facing Talent Acquisition Manager for Bank of America Contact Center positions Build relationships with hiring managers to assess and deliver adequate Staffing levels Execution of effective recruitment services to clients in line with OFCCP requirements Recruiting, qualifying and screening candidates before presenting to hiring managers. ATS: Workday
Recruitment Process Outsourcing Consultant, Manpower Group; Milwaukee, WI - 2/2016 to 4/2017
4 Month Assignment - (January, 2017 - April, 2017) U nited Airlines for SFO and LAX Airport Locations
Responsible for two airport hub locations for Customer Service Agents and Ramp Agents. Managed sourcing, interview schedules and on-site event logistics. Directed daily activities of shared resource Recruiters. 5 Month Assignment - (August 2016 - December, 2016) U PS S easonal Team staffing for Midwest Multi-State Region
Responsible for Client-Facing Recruiting activity for high-volume, seasonal positions. Execution of sourcing, screening and scheduling interviews for candidates. Directed daily activities of shared resource Recruiters 6 Month Assignment (February, 2016-July, 2016) C oca-Cola Refreshments (CCR) supporting Northern, CA & Las Vegas Markets
Responsible for Client-Facing Recruiting activities for high-volume seasonal and year-round Merchandising and Warehouse teams, supporting 25 CCR Managers Execution of sourcing, screening, interview schedules and offer approval/confirmation Directed daily assignments of 4 Non-Facing remote Recruiters, depending on requisition load ATS: People Fluent
Talent Acquisition Manager, PT Gaming, LLC; Torrance, CA 4/2015-2/2016 Full-Cycle Recruiting and Staffing for Third-Party Gaming Associates provided to CA based Casinos and Card Rooms.
Performed sourcing and interviews for hourly to executive placement Developed social media recruiting content and strategy Managed vendor relationships for recruitment advertising Revised and executed pre-screening and behavioral interview process Coordinated local and remote interview schedules with senior property managers ATS: PayCom
AT&T, Staffing Manager, Los Angeles, CA 7/23/2007-12/31/14 Responsible for full-cycle staffing process supporting AT&T Retail and Sales organizations Manage candidates through the Staffing process including pre-screening, language testing, offers, background check - drug screening, criminal, employment, Social Security Verification and additional on-boarding tasks while maintaining OFCCP Compliance Partner with Centralized Hiring Managers and Directors of Operations to evaluate management headcount and staff to goals for 100+ Retail Store locations Subject Matter Expert for Targeted Selection Guides; conducted training for managers on legally compliant interview skills
Performed regional compensation analysis resulting in equitable wages for internal management promotions
Lead for regional Staffing events to include virtual candidate information sessions and final count of metrics to determine number of fills and overall success rate ATS: Taleo