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Administrative Assistant Customer Service

Las Vegas, Nevada, United States
August 12, 2018

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**** ******** **** *** *****, Nevada 89134

760-***-**** -

COMPUTER SKILLS: Proficient in Microsoft Office Suite: Word, Excel, Outlook, PowerPoint, and Publisher. Google: Gmail, Calendar and Google Docs, Apple Mac, and QuickBooks Pro/Bookkeeping.



August 2017 to May 2018

Receptionist / Administrative Assistant

• Learned applied and lived Crest Key brand promise while performing all assigned duties and responsibilities.

• Answer telephones for Crest Key and building tenants greet all who enter the building through the main entrance, while providing customer service according to the Crest Key brand promise.

• Responsible for client file set up; includes physical, electronic, and client management system.

• Update Crest Key operating manual pursuant to professional staff guidance.

• Track office supply inventory and replacement orders.

• Assist staff with preparation of client documents at the direction of professionals and paralegals.

• Responsible for monthly Resident Agent tracking and client reminder letters for yearly Business Licensing with the Nevada Secretary of State.

• Maintain and track client physical files including archiving.

• Responsible for client experience according to the Crest Key brand promise; and track and order office, bathroom and kitchen supplies.

Solomon Schechter Day School of Las Vegas

January 2014 to June 2016

Senior Administrative Assistant /School Secretary

• provided direct support to Head of School, ensuring successful daily and long-term operations from an administrative perspective.

• maintained all student-related files/records including attendance, report cards, awards, etc.

• executing all organizational and clerical tasks, including the ordering of supplies, curriculum books, classroom materials, and distribution of supplies to faculty/staff.

• Coordinated maintenance and repair of all office equipment; computers, copiers, printers.

• Direct interaction with parents, students, faculty/staff and vendor’s daily.

• Wrote and designed promotional materials and enrollment packets.

• Developed and coordinated After School Activities programs to increase school revenue and extend student-focused developmental offerings to families.

• Assisted with annual scholarship gala and provide PTO/PTA support; coordinated special events, programs, and activities for students/families/staff; attend and participate in community events on behalf of the school.

• Supervised and coordinate school maintenance tasks.

Made in America/ Green Global - Non- Profit- Company Closed August 2013 to October 2013

Senior Administrative Assistant

• Two non-profit organizations worked in tandem to advance educational outreach and environmental initiatives on a national scale.

• Provided concurrent administrative support for two Executive Directors.

• All general office duties; organized bulk mailings utilizing Mail Merge, improved and managed filing systems, ordered, purchased and maintained supplies inventory.

• Attended and actively participated in team meetings focused on strategy development, fundraising, new venture partnerships and employment candidate interviews.

• Researched potential donors ranging from individuals to Fortune 500 companies.

• Managed calendars, scheduled appointments, meetings, conferences and interviews.

• Managed database.

• Conducted planning of all events, from inception, execution and to post-event evaluation.

Lakeshore Consortium, Inc. (Staffing) for Fresenius Medical – Temp to perm January 2011 to April 2011

Fresenius Medical Care North America

Permanent April 2011 to September 2012

Executive Administrative Assistant

• Supported Vice President of Human Resources (West Division), five Employee Relations Managers and three Healthcare Recruiters.

• Managed calendars, scheduled appointments, meetings, conferences and interviews.

• Booked travel and accommodations including; itinerary, agendas and points of interest.

• Completed and tracked expense reports and miscellaneous pay changes.

• Created and received invoices.

• Documented and managed employee PTO, ESL, holidays.

• Logged employee ID numbers, cell phone numbers and email addresses.

• Managed IT equipment leases, repairs and maintenance.

• Organized activities including birthdays, team building experiences and holiday lunches.

September 2008 to September 2010

Jewish Federation of Palm Springs & Desert Area - Non- Profit

Executive Administrative Assistant

• Provided direct administrative support to CEO and Campaign Director.

• Managed and maintained Executive Committee, Board of Directors, all Committee and Agencies' records.

• Managed calendars, scheduled appointments, meetings and conferences for CEO, Campaign Director and Board of Directors.

EDUCATION: Granada Hills High School, Granada, CA - High School Diploma MEMBER: Global Executive Assistants

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