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*** ****** ** #***, ********, California ****1

818-***-**** - ac6lmo@r.postjobfree.com

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Friendly Medical Receptionist offering excellent skills in patient relations and office management. Pursuing a similar position where focus and dedication are highly sought. S

Meeting Deadlines

Administrative Support

Problem Solving

Scheduling

Appointment scheduling

Complete phone sheets

Fluent in Spanish and English

Dedicated team player

Excellent planner and coordinator

Pleasant demeanor

Self-directed

Excellent communication skills

Schedule +

Event Planning

Appointment Setting

Certified Computer Office Assistant

Customer service

Employee training and development

Accurate and detailed

Filing and data archiving

Conference planning

Resourceful

Advanced clerical knowledge

Critical thinker

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01/2016 to Current Medical Receptionist

California Kidney Medical Group – Thousand Oaks, CA Tailored care to meet the specific needs of each patient. Obtained information about clients' medical history, drug history, complaints and allergies.

Carefully wrote down all phone messages and relayed them to the appropriate personnel.

Ordered all office supplies including ink cartridges, toner, and paper. Interacted with all necessary partners throughout the establishment including physicians, nursing staff, technicians, and medical assistants. Answered the phone by the second ring and greeted callers enthusiastically. Scheduled, rescheduled and handled cancelled appointments for patients. Obtained payments from patients and scanned identification and insurance cards. Scheduled appointments for doctor visits and procedures using desktop calendar software.

Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.

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2015 Medical Assistant Certification: Medical Assistant Simi Valley Adult School and Career Institute - Simi Valley, CA