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Manager Assistant

Location:
Malolos, Bulacan, Philippines
Salary:
As what is mentioned.
Posted:
August 09, 2018

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Resume:

GIL LAMBERTE MISA

** * ******** ******, *.F.D.M., Quezon City, Philippines 1105

Home: ** ******* ******: +639*********

Email: ac6l86@r.postjobfree.com

WORK EXPERIENCE

May 2016 till May 2017 FARMING/FLOWER PACKER/DEMOLITION CREW

MORI’S FARM/ NOBU’S TEAM/ TAKEDA’S CREW

Aichi Kobe, Toyohashi Minami, Anjo Aichi Ken Japan

Prepares soil for planting Watermelons, Tomatoes and

Cabbages. Made sure that the crops are planted

according to specifications laid down by the Head

Farmer. Responsible for watering, continuous

applications of soil fertilizers and soil maintenance.

Harvest crops accordingly. Prepares and pack quality

flowers for mass distribution. Made sure flowers are

packed accordingly to specified boxes. Segregates and

removed plastics, wood, metals, aluminium, glasses,

bricks and rebars at designated demolition sites.

Mar. 2008 to Dec. 2015 HOUSEKEEPING SUPERVISOR

INTERCONTINENTAL HOTEL, MANILA, Makati City

Reports and coordinates all defects and areas for

maintenance to the Engineering Department in all

guestrooms /Public Areas and liases with Front Office

Department as well. Motivates and manages all

Housekeeping Staff daily which includes Training,

Scheduling, Staffing and Monitoring performances.

Mar. 2007 to Mar. 2008 DUTY MANAGER/ASSISTANT MANAGER

INTERCONTINENTAL HOTEL, MANILA, Makati City

Reports directly to Executive Office/General

Manager/Executive Assistant Manager on a daily basis

regarding hotel operations. Handles all guest

complaints and queries according to set

protocols of the hotel. Managed and coordinates all

incoming guests, group arrivals, upcoming events and

functions to all Department concerned. Supervises

and motivates all Front Office staffs making sure

manning are complete and staffs morale are always

high.

Nov. 2006 to Mar 2007 HOUSEKEEPING SUPERVISOR

INTERCONTINENTAL HOTEL, MANILA, Makati City

Reports and coordinates all defects and areas for

maintenance to the Engineering Department in all

guestrooms /Public Areas and liases with Front Office

Department as well. Motivates and manages all

Housekeeping Staff daily which includes Training,

Scheduling, Staffing and Monitoring performances.

Sept. 2004 to Nov. 2006 FLOOR SUPERVISOR

DUSIT HOTEL NIKKO, MANILA, Makati City

Scheduling and monitoring performances. Reporting and

coordinating with Engineering Department on all defects

including areas for maintenance at the guestroom area

guestrooms available for selling and those under repair.

Aug. 2004 to Sept. 2004 HOUSEKEEPING MANAGER

LAGEN RESORT PALAWAN

TEN KNOTS DEVELOPMENT CORPORATION

Legaspi Village, Makati City

Responsible for managing daily the Housekeeping

Operations. Committed to cleanliness and

orderliness of cottages and surrounding beach area.

Efficient in planning, directing and controlling the

Operation of the Department.

Oct. 2003 to Mar. 2004 SENIOR HOUSEKEEPER

MANDARIN ORIENTAL, MANILA, Makati City

Handles all aspect of the Housekeeping Operations.

Officer in charge of the Department in the absence of

the Executive Housekeeper. Handles external and

internal problems both complaints and queries of the

guest.

Mar. 1993 to Jan. 2001 ASSISTANT HOUSEKEEPER

MANILA DIAMOND HOTEL, Manila City

Assists in the managing and directing of the day-to-day

operations of all Housekeeping functions. Participates in

and enforces quality assurance for Housekeeping

Department and the department Cost Control measures.

Ensure that the housekeeping staff maintains standards

of cleanliness and availability on all guestrooms and

public areas.

Nov. 1992 to Mar. 1993 ADMINISTRATIVE ASSISTANT/PUBLIC AREA

MANILA DIAMOND HOTEL

MCN GENERAL SERVICES CORP., Roxas Blvd

Metro Manila

Works under the supervision of the Director of Public

Area. Performs a variety of general administrative,

Clerical services and overseeing the upkeep and

maintenance of the public areas. Directed to work

intuitively to support the completion of the department’s

goal and objectives in a professional manner.

SPECIAL SKILLS

Micros Opera System MS Word

Micros Fidelio System MS EXCELL

TRAININGS/SEMINARS ATTENDED

FIRE & LIFE SAFETY TRAINING InterContinental Hotel / Sept. 30, 2015

UNIQUE GUEST EXPERIENCE InterContinental Hotel / July 21, 2014

PERSONAL DEVELOPMENT PLAN InterContinental Hotel / March 29, 2013

OPERA V.5 TRAINING InterContinental Hotel / Feb. 10, 2012

ROOT CAUSE ANALYSIS InterContinental Hotel / April 13, 2012

ICM BRANDHEARTED JOURNEY InterContinental Hotel / Nov. 21, 2011

GUEST RESOLUTIONS InterContinental Hotel / Dec. 5, 2011

LOYALTY PROGRAMME InterContinental Hotel / Feb. 11, 2010

CYBER ASSIST TRAINING InterContinental Hotel / April 13, 2010

I CLEAN TRAINING InterContinental Hotel / June 21, 2010

ROOM CARE TRAINING Johnson Diversy / April 22, 2009

LISTENING ADVANTAGE InterContinental Hotel / July. 27, 2009

EXCEEDING COSTUMER InterContinental Hotel / June. 29, 2009

EXPECTATION

HIGH TRUST LEADERSHIP InterContinental Hotel / Aug. 17, 2009

SECURITY ORIENTATION InterContinental Hotel / Aug. 3, 2009

HELP EMPLOYEES BEING THEIR BEST InterContinental Hotel / Nov. 3, 2009

HOW TO DEAL DIFFICULT GUEST InterContinental Hotel / Nov. 19, 2009

THE KEY TO HIGH PERFORMANCE InterContinental Hotel / Nov. 17, 2009

PERFORMANCE MANAGEMENT InterContinental Hotel / Dec. 11, 2008

TRAINING / SEMINAR ATTENDED

SERVICE EXCELLENCE WORKSHOP Dusit Hotel Nikko/Feb. 21, 2006

HOUSEKEEPING SUPERVISORY Dusit Hotel Nikko/Feb.21,22,28, Mar. 1

MGMT. DEV’T. PROGRAM 2005

COMPETENCY ASSESSOR SKILLS TESDA TECHNICAL VOCATIONAL AND

TRAINING PROJECT / PAQTVET II

InterContinental Hotel / Dec. 9-12, 2003

BASIC SAFETY COURSE Magsaysay Training Center / Jan. 18-29,

FIRE PREVENTION AND FIRE FIGHTING 2002

ELEMENTARY FIRST AID

TRAIN THE TRAINORS PROGRAM Manila Diamond Hotel/Aug. 23-30, 1999

SUPERVISORY SKILLS Manila Diamond Hotel/Apr10-Jun7, 1996

DEVELOPMENT COURSE

MDH SERVICE EXCELLENCE SEM Manila Diamond Hotel / Jul. 31, 1996

COST CONTROL SEMINAR: Manila Diamond Hotel / Aug. 31, 1995

COST STANDARDIZATION

CERTIFICATION IN HOUSEKEEPING Department of Tourism / HRAP

OPERATIONS Jun. 2-8, 1993

HOTEL TRAINEE Shima Grand Hotel, Japan/Apr.22-Oct.20

1991

NIHONGO, BEHAVIORAL MULTISKILLS INTL. INC/Oct. 8 – Dec. 29

ENHANCEMENT AND JAPANESE 1990

CULTURE FAMILIARIZATION

AWARDS / COMMENDATIONS

WORKING DURING TYPHOONS Manila Diamond Hotel/Aug. 20,27, Nov.3

1997

MODEL SUPERVISOR 4TH Q Manila Diamond Hotel/Dec. 10, 1994

COP’94 PARTICIPANT/TEAM Manila Diamond Hotel/Sep. 29, 1994

DIAMOND ENERCONOMIZERS’94 Manila Diamond Hotel/Dec. 8, 1994

DIAMOND ENERCONOMZERS Manila Diamond HotelAug. 27, 1993

POSTER MAKING CONTEST

EDUCATIONAL BACKGROUND

AMA COMPUTER COLLEGE COLLEGE 1984 -1988

B.S. COMPUTER SCENCE

South Super Hi way, Makati City

Proj. 8, Quezon City

DON BOSCO TECHNICAL COLLEGE SECONDARY 1978 – 1982

Shaw Boulevard, Mandaluyong City

DON BOSCO TECHNICAL INSTITUTE PRIMARY 1972 – 1978

Shaw Boulevard, Manadaluyong City

PERSONAL INFORMATION

NICKNAME Gil

BIRTHDATE 20 January 1966

ADDRESS 13C Pitimini Street, San Francisco Del Monte

Quezon City

BIRTHPLACE Sampaloc, Manila City

HEIGHT 5’6

WEIGHT 182 LBS

CITIZENSHIP Filipino

RELIGION Roman Catholic

STATUS Married

CHARACTER REFERENCE

MS. CECILE BAY TEODORO Residence Manager The Ascott Limited

ac6l86@r.postjobfree.com

MR RANDY BULANHAGUI Executive Housekeeper

The Ascott Limited

+639*********

MR KENEDY KAPULONG Hotel Operations Manager

Seda Hotel Abreeza Davao City

ac6l86@r.postjobfree.com

MR CHRISTOPHER LABEZ Executive Housekeeper

Trump Tower Century City, Makati City

+639*********

PERSONAL IDENTIFICATION NUMBER

SOCIAL SECURITY NO. 03-7748389-7

TAX IDENTIFICATION NO. 154-082-921

PHIL PASSPORT NO. EC6262672 / EXP. 20 DEC 2020

PHILHEALTH NO. 190*********

PAG IBIG NO. 101*********

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