Real estate assistant

Yolanda D. Moffett page * of *

YOLANDA D. MOFFETT

**** ** **** ***** **. Lauderdale, FL 33311 C: 571-***-**** *********@*****.*** PROFESSIONAL SUMMARY

Result-driven Property Management/Real Estate Coordinator with over 10 years of experience and extensive background in building exceptional partnerships with a diverse audience of prospects. Demonstrated a high degree of collaboration with management, vendors, colleagues and clients for effective team building. Successful providing efficient solutions to client concerns while winning the trust of customers. HIGHLIGHTS

• Single Family Property Management

• Luxury High Rise Multi-Family Residential and Commercial Property Management

• Proficient in Fair Housing, Section 8 and Tax Credit Property Laws

• Rental Contracts and Lease Renewals Management

• Rental Comparable Estimate Analysis

• Procurement and Cash Management

• Diplomatic Conflict Resolution Specialist

• Exceptional Customer Service

• Exceeds Sales Goals and Benchmarks

• Sales Negotiator and Contract/Lease Administrator PROFESSIONAL EXPERIENCE

Re/MaxPrime-North Miami Beach, FL 2017-2018

Distressed Property Specialist

• Provided assistance to homeowners who were losing their properties to foreclosures

• Counseled customers and provided knowledgeable resolution to prevent foreclosures

• Acquired data and worked with Real Estate Agents and Investors to complete transactions

• Visited homeowners for finalization of documentation for signatures of the sales transactions First Owners' Association of Forty-Six Hundred Condominium, Inc. - Alexandria, VA 2015-2017 Property Manager/Administrator for General Manager

• Successfully created new key fob database for the access of over 400 residential and commercial units for newly installed tracking system

• Managed database updates to access accuracy of the data, identify trends, and determine potential problem areas

• Upgraded a pet registration, vaccination and picture database for establishing pet policy and procedures accountability

• Prepared written notices and coordinated all residential, community and Board of Directors meetings

• Provided liaison between owners, association, management and realtors, maintaining an open line of communication between all parties

• Managed move-in process for all new owners; assisted new residents in preparing necessary documentation for move-in

• Planned and developed building maintenance extermination project, resulting in elimination of rodent and insect infestation on property Summa Realty (Commission) – Lakeridge, VA

Home Office Property Manager

2009-2013

• Successfully pursued renters and buyers through follow-up, networking and referrals

• Coordinated property leasing agreements, contracts and addendums

• Provided customers with timely loan applications updates

• Ensured proper implementation of all Fair Housing, Fair Credit Reporting, OSHA and federal, state and local laws pertaining to apartment leasing, Single-Family, and Multi-Family Housing and Condo Associations

• Maintained Section 8 and Tax Credit Property files for auditing

• Conducted resident walk-through inspections before and after taking or giving possession

• Managed maintenance personnel to ensure curb appeal and maintenance issues were completed

• Prepared and analyzed market surveys to determine rental rate recommendations

• Prepared delinquent notices, letters, and memos, and assisted attorney with evictions of residents not in compliance with lease contracts

• Evaluated and secured vendor bids for products and services

• Communicated and coordinated work efforts with contractors and vendors to accomplish set goals Yolanda D. Moffett page 2 of 2

Summa Realty – Woodbridge, VA

Short Sales Specialist 2009-2013

• Specialized in short sale management process; negotiated and assisted with funding of distressed sales transactions

• Worked closely with homeowners, realtors, attorneys, third party investors and internal staff to review, negotiate and approve deals on dis- tressed properties

• Analyzed homeowner hardship letters, proofs of income, assets, and copies of bank statements to prepare short sale packages

• Contacted attorneys to ensure pending litigations were postponed to prevent foreclosures of short sales

• Submitted all documents to loss mitigation department and communicated as needed

• Arranged financing with mortgage lending agencies to assist borrowers in securing loans in the appropriate time

• Conferred with escrow, lenders, appraisers and home inspection and pest control companies to ensure terms and conditions were met

• Coordinated approval and all scheduled services prior to short sales

• Monitored fulfillment of purchase contract terms and ensured closing completeness and satisfaction of all parties ACCOMPLISHMENTS

Coordinated Mortgage Team Seminars that led to successful business partnerships among Real Estate, Mortgage and Title Companies Maintained occupancy rate above 95% for over 5 years of property management Short sale success ratio of 100%, avoiding foreclosures for all client files received Received 100% satisfaction rating renters, buyers, and sellers EDUCATION

Certificate of Real Estate Principles and Practices Feb 2002 Manassas, VA

(Prudential Carruthers)

Attendee of Azure Tide School of Real Estate 2018 to Present On-Line CERTIFICATIONS

Fair Housing Laws Certification Oct 2015 Fairfax, VA

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