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Customer Service Sales

Jersey City, New Jersey, United States
August 09, 2018

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Maikol Etcheverry

** **** **** ***, ****** City, NJ 07302 202-***-**** g TECHNICAL SKILLS

Languages: Ruby, HTML, CSS, JavaScript

Databases: SQL, PostgreSQL

Software/Tools: Rails, RSpec, Capybara, React.js, Sass, Foundation, Git, GitHub PROJECTS

(Launch Academy) Museumist: h ttps://,

● Website group project that reviews Boston area museums according to genre.

● Developed on Ruby on rails, incorporates React and Carrierwave.

(Launch Academy) Team-Crowd: h ttps://,

● Capstone project that allows you create events for e-sports viewing parties specific to Overwatch League


Launch Academy Boston, MA

Apprentice Full Stack Developer January 2018 - May 2018

● Completed immersive software development program to integrate into a development environment

● Adapted to fundamental best practices and completed weekly assignments using concepts such as Ruby, Javascript, HTML/CSS., object oriented programming (OOP) and test driven development


Moncler USA Boston, MA

Assistant Store Director/ Client Experience Manager August 2015 - January 2018

● Opened the first Moncler boutique in Greater Boston and New England area. Created and implemented operational workbook including sales ledger, sales goals, schedule, and commission structure to be used company wide

● Managed and developed a staff of 10-12 employees (including management, stock, and sales teams) with 0% turnover rate within the first two years

● Created and executed results driven systems adapted by all stores including a client weekly meetings, sales goal monitoring system, product feedback report, and weekly communication Intermix, LLC

New York, NY

Stylist/ Floor Coordinator January 2010 - July 2015

● Maintained a healthy list of frequented customers and a well-kept client book

● Led by example by selling 24% of store’s business and holding top sales spot on management team since start date.

● Fostered close ties with fellow managers, corporate members and CEO’s to strengthen Flagship 5th Ave location and company as whole

● Ensured an easy flow of store procedures (open/close store, customer issues, store meetings)

● Managed a team of 6-8 employees at the store on a daily basis. EDUCATION

Art Institute of Washington A rlington, VA

Fashion and Retail Management 2 Semesters September 2008 - May 2009 OTHER SKILLS

Fluent Spanish and partial in Portuguese

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