Customer Service Health Care

Lisa Vreeland

***** *********** **. ***** ****, MI 48178 734-***-**** **********@*****.***

Objective

After being out of the work force for many years, I am looking forward to finding a position that will utilize my education and unique skill set to allow me to support my family financially.

Education

BACHELOR’S IN HEALTH CARE ADMINISTRATION 05/2018 – CURRENT EASTERN MICHIGAN UNIVERSITY

Expected graduation date: 12/2019

G.P.A. – 4.0

Related coursework: Health Care Management and U.S. Health Care Systems.

ASSOCIATE IN SCIENCE 2016 SCHOOLCRAFT COLLEGE

G.P.A. – 3.21

Related coursework: Nursing, health care, business law, philosophy and extensive coursework in psychology and sociology.

Skills & Abilities

COMPUTER AND OFFICE SKILLS

Strong written and verbal skills, knowledgeable with Microsoft Suite, ability to learn new computer programs easily, strong work ethic, excellent time management, and works well under pressure.

TIME MANAGEMENT AND ORGANIZATION

Balancing PTO volunteer work, my own school homework and projects, extracurricular activities, along with home duties, has allowed me to learn the importance of scheduling and organizing time in the most effective manner.

VOLUNTEER WORK

Spencer Elementary PTO Co-Secretary - duties include organizing events and volunteers, recruiting volunteers, help with raising donations, assist with PTO newsletter, document meeting minutes, organize event binders, communicate and work effectively with other PTO members, school staff, and parents.

Experience

FRONT DESK ASSOCIATE FOUR POINTS BY SHERATON ANN ARBOR 2005-2008

Extensive customer service experience, answered multi-line phone system, administrative support, data entry, resolved customer complaints and concerns, money handling, and filing.

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