Post Job Free

Resume

Sign in

Customer Service System Administrator

Location:
Lawrenceville, GA
Posted:
August 07, 2018

Contact this candidate

Resume:

OLUFEMI DABIRI

Email Address: ac6kud@r.postjobfree.com . Phone: 678-***-****

CAREER OBJECTIVE:

I would like to establish a career in Oracle Administration by working in a prominent and enabling environment that promises development and growth opportunities.

Skills:

Desktop Applications: MS Office, MS Works, CorelDraw, Adobe PageMaker & PhotoShop and Engineering Application: Micrografx design, Microsoft Visio 2000 (Design Software)

Operating Systems: PROCOM Plus, Windows NT/2003, Windows XP/7, MS DOS, Linux /UNIX - Shell Script

Oracle: SQL, PL/SQL, 10g, 11g, Microsoft Server 2008, TOAD, VMware, OEM (database Control), WebLogic server […]

Application Serve, SQL Developer, Quest Spotlight On Oracle, MoveIT, Oracle SOA Suite.

J2EE Technologies JSP, JDBC, JMS, JTA, JNDI, JMX, Servlets.

Authentication Tools: Ldap.

Protocols: TCP/IP, SSH, HTTP, HTTPS, FTP, SNMP, LDAP, DNS, DHCP, SSL

Certification:

Oracle Certified Associate Weblogic

Oracle Certified Associate (OCA) 11g

Oracle Database 11g: SQL Fundamentals I (1Z0-051)

CompTIA Network+

Training/Conference:

The 7 Habits of Highly Effective People, Signature Edition 4.0 29th-31st Aug., 2017

Oracle Open World Conference Oct 2015, 2016

Oracle Weblogic Server 11g: Administration Essentials Ed 2 LVC PRV March 2014

Oracle University

Banner Technical – Introduction to General Technical Feb 2014

Install SOA, RCU

Oracle DB 12c Architecture/Security - Oracle 2014

Automating Linux OS management with Puppet, Noodle, VMware glue 2014

Education:

Kennesaw State University 2017

Masters of Science in Information Technology

CIS- Network Specialist. – Diploma 2013

Gwinnett Technical College, GA, USA

Linux/UNIX Sys Administrator Cert - GTC 2014

PC Repair & Networks Tec Cert – GTC 2013

Cisco Network Speclst Cert - GTC 2010

Bachelor of Science (BSc.) Electronics/Computer Engineering.

Lagos State University, Nigeria. 1998

Experience:

Board of Regents of the University System of Georgia, Athens, GA July 2016 – Present

Application Analyst / PeopleSoft (Database Administrator)

Environment: PeopleSoft HCM 9.2, FSCM 9.2, People Tools 8.54/8.55, Oracle 12c, WebLogic 12c

Responsibilities:

Involved in various PeopleTools upgrade and configured the change assistant and maintained the tool

upgrade templates till MoveToProduction.

- Handled large volume of migrations using data mover & application designer

- Set up user work stations to give them access to Application Designer, Data Mover

- Performed day-to-day activities like migrations and support to the DEV, TEST and PROD environments.

- Implemented Application Server and Web Server Load balancing

- Facilitated and participated in the planning, testing, and implementation of new/Upgraded infrastructure

- Applied patches and bundles on an ongoing basis.

- Installation and Configuration of PeopleSoft environments as per requirement.

Involved in various PeopleTools upgrade and configured the change assistant and maintained the tool

upgrade templates till MoveToProduction.

- Handled large volume of migrations using data mover & application designer

- Set up user work stations to give them access to Application Designer, Data Mover

- Performed day-to-day activities like migrations and support to the DEV, TEST and PROD environments.

- Implemented Application Server and Web Server Load balancing

- Facilitated and participated in the planning, testing, and implementation of new/Upgraded infrastructure

- Applied patches and bundles on an ongoing basis.

- Installation and Configuration of PeopleSoft environments as per requirement.

- Working on any tickets raised through issue track, troubleshooting and providing resolution for different

type of issues.

- Supporting production and different development instances like demo, dev, and test

- Maintenance of production, development, PeopleSoft instances and the upgrade instances.

- Performed periodic PeopleSoft application environment refresh

- Built PeopleSoft environments for Demo, Development, UAT Testing, and Training.

- Attending daily and weekly statuses calls and providing inputs on day to day activities and sharing

thoughts on important decisions.

- Debugging and resolving issues related to application server\web server\process scheduler.

- Providing off-hours support.

- Worked on Production Support (On call support) as well as supported Development, test, UAT and

various other PeopleSoft environments.

- Troubleshooting issues and maintain documentation of the changes that are implemented to resolve

them

- Monitoring and performing daily checks on development, test, production and production training

environment.

- Worked with Database Administrator (DBA), UNIX System Administrator and application group to

resolve technical issues.

- Extensively involved in administering PS Admin Tool and setting up and correcting the configuration

settings of Tuxedo, Process Scheduler, and Web Server

- Working on any tickets raised through issue track, troubleshooting and providing resolution for different

type of issues.

- Supporting production and different development instances like demo, dev, and test

- Maintenance of production, development, PeopleSoft instances and the upgrade instances.

- Performed periodic PeopleSoft application environment refresh

- Built PeopleSoft environments for Demo, Development, UAT Testing, and Training.

- Attending daily and weekly statuses calls and providing inputs on day to day activities and sharing

thoughts on important decisions.

- Debugging and resolving issues related to application server\web server\process scheduler.

- Providing off-hours support.

- Worked on Production Support (On call support) as well as supported Development, test, UAT and

various other PeopleSoft environments.

- Troubleshooting issues and maintain documentation of the changes that are implemented to resolve

them

- Monitoring and performing daily checks on development, test, production and production training

environment.

- Worked with Database Administrator (DBA), UNIX System Administrator and application group to

resolve technical issues.

- Extensively involved in administering PS Admin Tool and setting up and correcting the configuration

settings of Tuxedo, Process Scheduler, and Web Server.

Involved in various PeopleTools upgrade and configured the change assistant and maintained the tool

upgrade templates till MoveToProduction.

- Handled large volume of migrations using data mover & application designer

- Set up user work stations to give them access to Application Designer, Data Mover

- Performed day-to-day activities like migrations and support to the DEV, TEST and PROD environments.

- Implemented Application Server and Web Server Load balancing

- Facilitated and participated in the planning, testing, and implementation of new/Upgraded infrastructure

- Applied patches and bundles on an ongoing basis.

- Installation and Configuration of PeopleSoft environments as per requirement.

Involved in various People Tools upgrade, configured the change assistant, and maintained the tool upgrade templates until Move to Production.

Handled large volume of migrations using data mover & application designer- Set up user work stations to give them access to Application Designer, Data Mover- Performed day-to-day activities like migrations and support to the DEV, TEST and PROD environments.

Implemented Application Server and Web Server Load balancing.

Implemented Kaba Clock interface with PS

Facilitated and participated in the planning, testing, and implementation of new/Upgraded infrastructure- Applied patches and bundles on an ongoing basis.

Installation and Configuration of PeopleSoft environments as per requirement.

Working on any tickets raised through issue track, troubleshooting and providing resolution for different type of issues.

Implementing backup and recovery strategies using Hot/Cold backup and RMAN

Supporting production and different development instances like demo, dev, and test- Maintenance of production, development, PeopleSoft instances and the upgrade instances.

Performed periodic PeopleSoft application environment refresh

Built PeopleSoft environments for Demo, Development, UAT Testing, and Training.

Attending daily and weekly statuses calls, providing inputs on day-to-day activities, and sharing thoughts on important decisions.

Debugging and resolving issues related to application server\web server\process scheduler.

Providing off-hours support.

Worked on Production Support (On call support) as well as supported Development, test, UAT and various other PeopleSoft environments.

Troubleshooting issues and maintain documentation of the changes that are implemented to resolve them

Monitoring and performing daily checks on development, test, production and production training environment.

Worked with Developer, UNIX System Administrator and application group to resolve technical issues.

Extensively involved in administering PS Admin Tool and setting up and correcting the configuration settings of Tuxedo, Process Scheduler, and Web Server.

Working on any tickets raised through issue track, troubleshooting and providing resolution for different

type of issues.

Supporting production and different development instances like demo, dev, and test

Maintenance of production, development, PeopleSoft instances and the upgrade instances.

Performed periodic PeopleSoft application environment refresh

Built PeopleSoft environments for Demo, Development, UAT Testing, and Training.

Attending daily and weekly statuses calls and providing inputs on day to day activities and sharing

thoughts on important decisions.

Debugging and resolving issues related to application server\web server\process scheduler.

Providing off-hours support.

Worked on Production Support (On call support) as well as supported Development, test, UAT and

various other PeopleSoft environments.

Troubleshooting issues and maintain documentation of the changes that are implemented to resolve

them

Monitoring and performing daily checks on development, test, production and production training

environment.

- Worked with Database Administrator (DBA), UNIX System Administrator and application group to

resolve technical issues.

Extensively involved in administering PS Admin Tool and setting up and correcting the configuration

settings of Tuxedo, Process Scheduler, and Web Server.

Board of Regents of the University System of Georgia, Athens, GA Feb 2014 – June 2016

Application Analyst (Database Administrator)

Responsibilities:

Configures, updates, monitors and supports provisioned DBMS and application environments to support the needs of integrated administrative, productivity enhancement, customer service or academic services.

Upgrade Banner and Oracle 11g and 12c

Install and config AXIOM

Banner patching procedure for banner v.8 and v.9

Resolved errors responsible for hangs or bottlenecks by troubleshooting Banner job submission,

Banner workflow troubleshooting

Managed, administered and supported ERP system (Banner v.8 & XE by SunGard Higher Education).

Cloning Oracle RDBMS databases from RMAN and cold backups.

Implementing backup and recovery strategies using Hot/Cold backup and RMAN

Deserter recovery and restore on database and application

Deployment of Banner XE war files on WebLogic.

Install Axiom and Manage Axiom application.

Patches and Fixed Error in Banner and Oracle

Well Experienced in installation, server configuration, deployment, performance tuning including trouble shooting and maintenance of Oracle Weblogic Server 10.1.3, 10.3.5, 10.3.6

Patches and Fixed Error in Banner, Axiom and Oracle

Familiar with LDAP

Experienced in deploying applications (WAR, JAR, and EAR) in stand-alone domain and clustered environments.

Experience on clustering, performance tuning (JVM options, Load Runner) load balancing, connection pool, multi pool, JMS message Queue and Monitoring.

Experience in Setting up and configuring Active Directory Authenticators via Web Logic Admin console

• Experience in implementing Fail-Over, Fail-Back and Backup strategies for Weblogic environments and Implementing WebLogic best practices for Deployments, System configuration, capacity planning,

infrastructure architecture, fail over, backup and recovery, scalability, and security.

Applies update scripts, including but not limited to, database interventions (DBIs) as part of ordered change management and production support for applications.

Assists with the coordination of synchronizing versions with the operating systems, utility packages and software applications.

Experienced in Configuration, remote managed server start and stop, SSL communication between Admin server and Node manager.

Configured clustering EJB objects, JDBC connections and JMS connection factories

Promptly responding to alerts and finding solutions.

Provides recommendations for database tuning and systems maintenance as it relates to management of version upgrades.

Experience in writing WLST scripts for deployment, start and stop servers

Provide guidance as appropriate to application development personnel as it relates to tuning SQL application code.

• Support load testing tools configuration, usage, monitoring and results evaluation related to application

testing and tuning.

• Recommends actions and provide analysis & troubleshooting for possible hardware, software, network, process, and system failures for applications.

• Configured and administered JDBC Connection Pools/Data Sources/Multi Pools on Weblogic Server.

Install ODI for Data warehouse.

Knowledge of various protocols such as TCP/IP, HTTP, HTTPS

End user support and on-call contact for all database/ERP related issues/questions

24/7 On-call support for Production, Non-Production and Testing environments.

Comcast Cable Communication Inc. Tucker, GA April 2009 – Jan 2014

Database Administrator

Responsibilities:

Installation and configuration of Oracle server on Linux and Windows platforms.

Oracle 11g R1 & R2 Database Security Design Data analysis

Installation of Grid Control

Managing Users

Grid Control Metric Design and Configuration

Creating and managing schema objects, users, roles, privileges, profiles.

Implementing and managing users as well as database security.

Worked as part of a team that provides 7x24 supports when required and prepared Handover Reports.

Installation and configuration of Oracle server

Participate in problem solving and troubleshooting for SQL environments.

Resolving Ticket in Remedy User Application

Ensuring database guaranteeing that the organization will not lose any data and that data is always recoverable and available.

Implementing Performance Tuning.

Resolving issue as documented in Using Remedy system.

Implementations of RMAN

SQL tuning in OEM

Provided 24 X 7 technical supports.

Part Time:

Techscope Resources, Mableton, GA Feb 2011 – Oct 2013

Oracle Database Administrator

Responsibilities:

Installation and configuration of Oracle server on Linux and Windows platforms.

Oracle 11g R1 & R2 Database Security Design Data analysis

Installation of Grid Control

Grid Control Metric Design and Configuration

Creating and managing schema objects, users, roles, privileges, profiles.

Implementing and managing users as well as database security.

Worked as part of a team that provides 7x24 supports

Creation and maintenance of database, space management and configuring database network environments.

Implementing backup and recovery strategies using Hot/Cold backup and RMAN

Creating and managing undo/rollback segment.

Implementing Performance Tuning.

Using of Import/Export, SQL*Loader on Database.

Monitoring the database activities using Alert log and trace files for errors to take appropriate actions.

Comcast Cable Communication Inc. July 2006 – Mach 2009

Tech Ops

Responsibilities:

Capacity planning and management

Configure various protocols such as TCP/IP, POP3, SMTP, FTP, & WWW.

Troubleshoot & Configure Outlook Express, Registering of modem & adding username.

Providing required Documentation for tracking work.

Providing Order status information as required by department for each line of business.

Troubleshooting Internet related PC issues, configuration & setting customer routers to the modem.

Operation on ACRS/CSG systems.

Billing processing on ASCRS software for customer.

Adding Equipment into billing System and notating the account with proper technical to properly maintain Databases.

Ensures complete and reliable security for sensitive data.

Educates end users regarding computer and software operations.

The Home Depot, Suwannee, GA April 2006 – July 2006

Front End Associate

Responsibilities:

Perform Customer Service

Preparing payment

Answers Customer/Client requests on Service & Equipment

Agip Energy and Natural Resources LTD, Lagos, Nigeria Oct 2001 – Jan 2006

Telecommunications Engineer

Responsibilities:

Data and Voice Cabling installation and troubleshoot.

Analyze Call rating monitor (CDR-Call Detail Record)

Project Implementation: structure

Departmental project management.

Prepare monthly reports.

Perform 3rd tier Help Desk support duties for clients.

PERSONAL ATTRIBUTES

Highly motivated individual, a self-starter with exceptional skills and talents, exceptional ability to independently manage workload and multitask, great team player.

REFERENCES: Submitted upon request



Contact this candidate