Tiffany Smith
*** **** ** *** *** Owens Cross Roads, AL 35763 256-***-**** ***************@*****.***
Objective
Patient Service Technician in a medical practice who thrives in delivering efficient and compassionate care while connecting with patients and working collaboratively with the clinical teams.
Education
ALABAMA STATE UNIVERSITY 1999 - 2001
Business Administration
CALHOUN COMMUNITY COLLEGE MARCH 2018 – JUNE 2018
Clinical Medical Assistant
BLS CERTIFIED MAY 2018
CLINICAL MEDICAL ASSITANT CERTIFICATION JUNE 2018
Skills & Abilities
MANAGEMENT
Time Management
Develop schedule based on availability
COMMUNICATION
Document and relate pertinent information through the proper chain of command
Communicate with supervisors or team members to execute day to day tasks
LEADERSHIP
Assist in training of new team members
Experience
CASHIER, MURPHY USA MARCH 2018 – PRESENT
Greeting Customers
Assisting customers with dispensers and wanted products,
Keeping site clean,
Cash management
FAMILY MANAGEMENT, SMITH-CALDWELL HOME OCTOBER 2017 – MARCH 2018
Preparing meals
Maintain clean living space
Assist in daily living activities
Administer medication
Documenting patient activities
FAMILY SERVICES CASE AIDE, MADISON COUNTY DEPARTMENT OF HUMAN RESOURCES
FEBRUARY 2015 – OCTOBER 2017
Refer individuals to public/private agencies for assistance
Document pertinent information per visit
Submit and review reports with superior
Assist in locating housing for displaced individuals
Consult with resource supervisor concerning programs for individual families
Transport and accompany clients to shopping areas or appointments
Observe and discuss meal preparation
Assist in planning budgets using charts or sample budgets
Communicating with supervisors and peers
Updating and Using Relevant Knowledge
Scheduling visits
Interpreting the Meaning of Information for Others
FAMILY MANAGEMENT, SMITH HOME NOVEMBER 2013 – FEBRUARY 2015
Full time stay at home parent
SERVER/COOK, LIME FRESH MEXICAN GRILL NOVEMBER 2011-NOVEMBER 2013
Prepped/cooked fresh food for the day
Cleaned and sanitized prep area daily
Welcomed guests
Placed order
Cash management
CAREGIVER, RESTORE CARE INC. SEPTEMBER 2009 - NOVEMBER 2011
Assist patients moving in and out of beds, baths, wheelchairs, or automobiles
Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse, and ensure patients take their medicine
Care for patients by assisting with their personal care and daily living activities
Plan, purchase, prepare, and serve meals to patients or other family members, according to prescribed diets
Check patients’ pulse, temperature, and respiration
Accompany clients to doctors’ offices or on other trips outside the home
Provide companionship
Communicating with supervisors and peers
Documenting pertinent information
Updating and using relevant knowledge
Activities
Volunteer Transporter Madison County Department of Human Resources August 2015 – Present
Volunteer Registrar AYSO Soccer League August 2017 - Present