Customer Service Staff

Geneva Sherman

**** ****** ****** ****

Tallahassee, FL 32309

Phone: 850-***-****

E-Mail: ***********@*****.***

Objective

Seeking a teaching/administrative opportunity that will allow me to utilize my professional abilities within an organization that employs teamwork, growth and exceptional client services.

Work History

May 2009 to Current

Kids Village Tallahassee, FL

Teacher/Coordinator/Assistant Director

Supervise staff

Hire and train new staff members

Provide training and professional development opportunities for staff

Establish policies and communicate them to staff and parents

Develop educational programs and set educational standards

Meet with parents and staff to discuss students progress

Establish budgets, set fees for programs and collect fees

Ensure facilities are maintained and cleaned according to state regulations

Organizing and directing development and implementation of Individualized Education Programs (IEPs)

Identifies educational opportunities for preschooler's

Leadership role in designing curricula and programs for preschool education

Work with a variety of people to accomplish the duties of this position success

Provide resources for clients

Keeping clients information confidential

Conference calls

Tours

Education

2013 James Madison High School Atlanta, GA,

High School Diploma

2013-present Tallahassee Community College

AA degree in Early Childhood Development Education and Management Graduation date set for June 2019

Skills

Great organizational skills

Great Communication skills

Creativity skills

Budgeting and finance

Team leadership

Problem solving

Resources and referrals

Social working

Great customer service

Extremely organized

Self-motivated

Great hospitality skills

Awesome negotiator

Microsoft Word, Excel, PowerPoint

Counseling

Certifications

Staff Credentials Verification

Florida Child Care Professional Credential

Directors Credential

CPR First aid, Infant, children and adults

Contact this candidate