Hospitality
Resume:
Shaunetra D. Taylor
**** ******** ***. / ** ******* st.
Nashville, TN 37203/37210
*************@*****.***
Objective:
To secure a position that offers challenge, growth, and the opportunity to gain new skills to further my career development.
Skill Highlights:
4+ years of customer service experience
3 years of hospitality experience
Responsible and dependable
Excellent work ethic
Physically fit, agile, coordinated and capable lifting/carrying <30lbs
Warm and welcoming personality
Education:
Nashville State, Nashville, TN
Studied Cosmetology – August 2010 to May, 2011
Tennessee Tech, Nashville, TN
Studied Cosmotology – August 2012 to May 2014
Hillwood high school, Nashville, TN
Graduated – May 2009
Work Experience:
September, 2017 – December, 2017
Speedway Gas station & Truck stop:
Supervisor: Brian Henderson
Sales Associate:
Assisted customers by serving food, ringing up purchases or answering any questions they may have.
Provided excellent customer service by being courteous and friendly.
Performed general cleaning duties around the store, refilled food, and drink appliances such as coffee makers etc.
Stocked and merchandised store by filling shelves, building up displays and/ or putting up signs
Febuary, 2014 – December, 2016
Tigermarket:
Supervisor: Mrs. Cherell Bakersfield
Cashier/Shift leader:
Assisted customers by serving food, ringing up purchases or answering any questions they may have.
Provided excellent customer service by being courteous and friendly.
Performed general cleaning duties around the store, refilled food, and drink appliances such as coffee makers etc.
Stocked and merchandised store by filling shelves, building up displays and/ or putting up signs
March, 2012 – December, 2013
Wood Personnel Staffing:
Manager/Work Force agent: Tammy Watkins
Warehouse:
Learned and adhered to strict safety, quality, and production standards.
Received products using radio frequency scanners.
Picked customer orders from specified locations in the warehouse-goes to the pick bin on the ticket.
Verified the product matched the description on the pick ticket for quality control.
Placed product on conveyor belt to be packed and shipped to customer.
Operated Forklift, and cherry picker.
Janitorial:
Cleaned offices, classrooms, and recreational facilities.
Mopped tile and concrete floor areas.
Vacuumed all carpeted areas.
Washed and disinfected all washroom floors, toilets, toilet seats, and fixtures.
Replenished toilet tissue and soap as needed.
Emptied all waste baskets and garbage cans and place garbage in outside storage bin.
Food Prep:
Packed food on assembly like line.
Reads recipes and/or product directions.
Estimates food requirements.
Operates a variety of kitchen utensils to weigh, measure, mix, wash, peel, cut, grind, stir, strain, season and knead foodstuffs for cooking, serving and storing.
Assists in the preparation of hot and/or cold foods, and properly stores food, utilizing knowledge of temperature requirements and spoilage.
Inspects workstations for compliance with service standards.
Keeps records and requisition for supplies/equipment as needed.
Cleans and sanitizes workstations and equipment following all Sodexo, client and regulatory rules and procedures.
July, 2009 – Jan, 2011
Sheraton Hotel:
Supervisor: N/A (No longer employed there)
Room Attendant:
Replenish guest rooms and baths with amenities, supplies, and linen and terry in accordance with Company standards
Inspect rooms for repairs or fixtures that are not working properly; replace batteries, light bulbs, etc.
Report requests for repairs to supervisor or maintenance department in accordance with hotel procedures
(REFERENCES AVAILABLE UPON REQUEST)
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