Manager Project

AY

Accomplished product manager with ** years of experience specialized in development and maintenance of web based and client server application. PMP and LOMA certified Business consultant with Project Management skills and good experience in Insurance sector. Expertise in taking customer requirements and developing products that are valuable, innovative, and successful. A sincere professional having excellent problem solving, analytical skills and experience working in Agile methodology. Specialized in data mining and visualization tools and techniques. Collaborative and decisive with strong communication and interpersonal abilities.

SKILLS

Business Process Modelling – MS Visio

Create user stories, groom requirements in agile methodology using tools – Kanban, JIRA, TFS (Team Foundation Server), Slack and Confluence

Business Intelligence, data mining, visualization and decision making – Tableau, StatTools, PrecisionTree in Palisade, Regression

Quantitative aptitude at analyzing large datasets and generate insights

SKILLS

Insurance domain knowledge especially New business process, Underwriting, Policy Administration and Reinsurance

Demonstrated work experience in Life and P&C insurance market.

Requirements scoping, elicitation, solution conceptualization, Business requirements documentation, prioritization, validation, and tracking

Technology and Business Acumen

Wireframes and Prototyping

Business Analytics – Alteryx and R Studio

SKILLS

Project Management – MPP MS Excel, MS PowerPoint

IT Service delivery and management - Service Now, Customer First, AR Remedy

Database skills – SQL, Toad, Squirrel

Behavior driven Development – Cucumber (Gherkin)

SKILLS

Analytical skills

Strategic thinker

Love problem solving

Leadership through influence

Filling the gap in cross functional teams

Feature prioritization

Team player

AKANKSHA YADAV

PRODUCT MANAGER BUSINESS CONSULANT BOSTON MA

EXPERIENCE

IT PRODUCT MANAGER • IBM/MAPFRE • JAN 2017– TILL DATE

Identify business needs and growth opportunities by building relationships with prospective and existing customers.

Redesigned B2C website to make it more user driven to emphasize user-friendly “Get a Quote” feature in their website, increasing sales by 12% https://www.mapfreinsurance.com/en/

Worked on implementing Docusign process to MAPFRE’s agency management systems like AFE and Comparative raters to provide esignature capability to insureds and agents thereby saving $396,000 of costs.

Lead cross-functional teams in the Finance, Underwriting, Marketing, Analytics, Agency interface, Product engineering, and Actuarial to coordinate strategy, feature release and implementation.

Drive products through entire lifecycle from vision, design, development, and implementation.

Developed a complex product from inception to implementation which increased sales by 15% and generated revenue of $5M.

Conducting data analysis and user research to identify and inform new product opportunities

LEAD BUSINESS ANALYST • IBM/MAPFRE • NOV 2015 – JAN 2017

Create Investment proposal and responsible to gather requirements for a new product development. Defining features and defining MVP.

Collaborate and communicate effectively with various stakeholders like Underwriting, Agency management, Finance, Interface, Reporting and Mexico IT teams.

Requirement elicitation for filings and enhancements in personal and property line of business to be in compliance with DOI, quote competitive rates and drive cost reduction initiatives.

Enhancements in the inhouse applications i.e. Tronweb, AFE, MAC, B2C, Statistics, ECM, Interfaces and Print applications.

Analysis of defects and tickets in Service now, Triage incidents and present weekly reporting to senior management.

Maintaining and configuring premium calculation rater for different state and LOBs

Creating and maintaining analytics dashboards and reports to evaluate the project's business impact and success through metrics.

LEAD BUSINESS ANALYST/PRODUCT OWNER • IBM/RGA • SEP 2014 – AUG 2016

Lead a project to enhance usability and performance of reinsurance (ACF) application (https://www.rgare.com/)

Elicit requirements and created Project Backlog Item, Features, User stories and Acceptance/Success Criteria in TFS 2015

Provide product demonstration of the committed user stories to the project stakeholders at the end of sprint.

Developed Wireframes/ Mock ups using Balsamiq, Visio and Snag It for proposed solution after validating with business users of the proposed application

Prepared Business Process Flow Diagram using Visio

Conducted internal trainings for reinsurance domain and agile competency building within the team

Actively interact with developer and tester and help them understand the requirement and provide solution

Acted as a Scrum master for the team and conducted retrospective sessions at the end of the sprint.

Worked on solutioning of converting old oracle-based GARE system screens to web-based solution.

SENIOR BUSINESS ANALYST • CGI/FORESTER LIFE INSURANCE • DEC 2011 – AUG 2014

Managed a project to include STP based on risk assessment of insured which lead to Underwriting cost reduction of $698,000

Lead a project to decommission old systems and migration to new policy administration systems.

Requirements elicitation through brainstorming sessions and meeting with stakeholders in Canada

Created BRD, BFR, Use case diagram to lead an initiative to automate business process workflow and streamline workflow management – indexing paper applications from IMS & File Nexus (Imaging System) through underwriting system to Policy Admin System (Elixer PAS, USSI, Vantage)

Led the project to build automated work flow management system (Work bench),Creating the Business Process Flow Diagram for decommissioning of NB Data Entry(XDE) and Automated Underwriting System to use USSI, Life suite.

Performed system validation and assist business users in performing UAT

Ensures issues are identified, tracked, reported and resolved on time

Involved in deriving cost estimations for new projects

BUSINESS ANALYST/ASSOCIATE PROJECT MANAGER • INFOSYS MCCAMISH SYSTEMS • SEP 2009 – DEC 2011

Managed a team of 5 members and actively involved in analyzing the problem, issue recreation and researching on the defects raised by clients within the SLA.

Assisted senior program manager in creating Project charter, Project management plan and project schedule.

Assisted in end to end project delivery cycle from capturing, planning, executing, monitoring and controlling and driving till the closure of the project.

Assisted in preparing Dashboard, Trackers, RACI chart and Management status reporting.

Analyzing end to end business process using Business Use Case and Swim lane diagrams

Provide sessions and training to Insurance consulting team within Infosys on Insurance Specific products i.e. Term, Whole life, Universal life, Auto and Home and current industry trends, leverage social media in better decision making within insurance industry.

Prepared competency development related documentation on systems VPAS and PMACS.

ASSOCIATE BUSINESS ANALYST • INFOSYS LTD • NOV 2007 – AUG 2009

CLIENTS – AON, XL REINSURANCE, LONG TEM CARE GROUP

Created a customer focus insurance portal that educates and guides users in choosing their coverage type and premium that fit their needs.

Clarified and prioritized requirements by conducting brainstorming sessions, interviews, surveys with the stakeholders and SMEs

Created BRD, Business Process flow diagram, screen prototypes using MS Visio

Performed ad-hoc analyses for product changes, prepared filing indications and exhibits

Designed a model for existing business at renewal to maximize underwriting profit at renewal.

Created premium rating engines and reporting tools

Interfaced with other departments to strategically address their product related questions

Served as a mentor to other team members on project work and general business knowledge

Organize and participate in customer feedback sessions to gather rapid feedback on prototypes and wireframes

Partner with analytics to gather and evaluate data KPIs to help influence future site improvements

Participated in various architectural development, walkthrough sessions to provide technical teams with a better understanding of the requirements.

Assisted QA team by Reviewing test cases and clarifying requirements to ensure complete coverage of requirements.

Thorough research of the industry and tools to have a clear understanding of the business processes and associated system workflow.

Used wireframes(Visio) to visually support the business rules and interaction requirements for a screen

EDUCATION

MBA • PURSUING 2020 • F.W OLIN SCHOOL OF BUSINESS (BABSON COLLEGE) MA USA

Currently maintaining of 3.83

Specialized in Business Analytics and Entrepreneurship

B. TECH • 2007 • BHILAI INSTITUTE OF TECHNOLOGY SCHOOL DURG CHHATTISGARH INDIA

Earned 83.4%

B.E Honors

SSC • 2003 • BEACON ENGLISH SCHOOL KORBA CHHATTISGARH INDIA

Earned 85.8%

Top 10 in the state

AWARDS AND ACCOLADES

Receive Talent Award in IBM for client success and best performance (April 2018).

Received Client Award (RGA) for initiative, leadership skill and collaboration (March 2014).

Best Team player CORONA Award for Year 2012 Q3.

Pegasus Award for best performer at CGI (Jan 2013)

Nominated for MVP (Most Valuable Player) Q4, 2011 in Infosys

Received Star Award from Manager for team motivation, Consistent Performance and for training the team on new skills.

CERTIFICATIONS

Certification

Issuing Body

Year

PMP

PMI

2014

LOMA 280

LOMA

2010

LOMA 290

LOMA

2011

LOMA 301

LOMA

2011

LOMA 307

LOMA

2012

LOMA 320

LOMA

2012

LOMA 335

LOMA

2013

LOMA 361

LOMA

2014

LOMA 371

LOMA

2015

LOMA 357

LOMA

2016

BABOK online training

Simplilearn

2013

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