Customer Service Representative
Resume:
Serina Sanford
Colorado Springs, Co
*********@*****.***
Highly motivated professional seeking a challenging position where my skills and abilities will have a maximum impact.
PROFESSIONAL WORK EXPERINCE
First Source, Colorado Springs.
Customer Service Representative: 2016-2017
Answering Customers calls regarding their Billing and balances, providing information for open enrollment dates, tracking payments, trouble shooting the web sites and portals for customers.
Anthem Blue Cross Blue Shield, Denver, Co 2015-2016
Customer Service Representative:
Answering inbound calls from clients enrolling or upgrading Health plans taking care of customers need by providing and delivering professional help and high quality
Fed EX, Denver, Co 2014-2015
Package handler:
Pulled mail off of the trucks and sorted by zip codes and went out on the road and delivered packages from door to door.
Parallon Business Solutions, Denver, Co 2013-2014
Medical Sorter:
Received Delivery orders from Hospitals all over Metro Colorado Area Tracked the Orders filled the orders and packaged them for delivery.
Westwood College, Denver, CO. 2008-2010
Financial Aid Specialist:
Greeted students, introduced student to the beginning if a new step in their life.
Confirmed students on cost of tuition, prepared extensions and made deposits for tuition. Tracked and dated tuition deposits, prepared contracts with students for classes and tuition. Maintained balances on student accounts.
William Title Services, Aurora, CO. 2006-2007
HUD Escrow Senior Processor:
Confirmed and scheduled closing. Prepared extensions, made deposits for files, Ordered title, made title changes for loan amounts and proposed insured. Ordered track, on status of files. Ordered water, sewer, HOA or any outstanding liens in order to clear title work.
American Title Services, Aurora, CO. 2005- 2006
HUD Escrow, Junior Closer/Processor:
Confirmed scheduled closing. Printed, copied and prepared titles for closings shipped out closing packages occurring outside. Posted close files, assured balance. Prepared outgoing mail. Ordered water, sewer, HOA or any outstanding liens in order to clear title work.
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