Customer Service Medical
Resume:
Yahmiley Mica
*** ********* ****** **********, ** 06607
***************@*****.***
Highly driven, organized and energetic individual seeking a position/opportunity with a
medical company where I can combine my knowledge and experience in direct patient
care/clinical training with my strong communication skills and resourcefulness
SKILLS
Retinal Imaging* Pre-Screening* Retracting* Visual Field* Patient safety
*MSWord/Excel/Outlook* Medical Terminology* HIPAA* Customer Service* French-Creole
conversant* Charting * Medical records* filing* Sterilizing*Teach*EHR
PROFESSIONAL EXPERIENCES
Myeyedr 2016-Presently
Pre-screening patients before seeing the optometrist, daily CL reports, special testing, reading
spectacle Rx and preparing equipments. I also teach contact lens classes, keep working areas
clean inventory and some clerical duties.
CVS Pharmacy, Stratford, CT 2015-2017
Providing customer service to patients picking up prescriptions; verifying their data and billing
information. While safely dispensing medications, also answering and screening telephone calls.
Laura Sirianni, Bridgeport, CT 2013 2014
Providing assistance within the home of a patient with MS and doing weekly checking of his INR.
I was involved in training new employees and maintaining the supplies.
Mayfair Health Care Center, Trumbull, CT 2012 2013
My duties were to provide assistance with activities of daily living and recreation to 10-12
patients. Also, I had to take/record vital signs daily and charting paper works.
Bridgeport Hospital, Bridgeport, CT 2011 2011
Caring and assisting for post-operative patients by taking and recording vital signs, assisting
nurse and doctors and taking blood for specimen testing.
Ludlow Center for Rehabilitation, Fairfield, CT 2007 2010
My duties included assistance with all activities of daily living. I also took patients to their
appointments, taking and recording vital signs.
EDUCATION
Norwalk Community College, Norwalk, CT
Bachelor in Biology, currently
American Institute of Healthcare & Technology, Stratford, CT
Phlebotomy & Electrocardiography, completed Sept.2014
Nationally Certified Phlebotomy
St. Vincents College, Bridgeport, CT,
Central Processing Program, completed March 2013
Certified Sterile Processor
Bridgeport School of Nursing, Bridgeport, CT
Emergency Medical Technician, completed Aug.2009
Certified EMT
Westover Job Corps Center, Chicopee, MA
Certified Nurse Assistant Program, completed 2007
Certified Home Health Aide Program, completed 2007
*Received Student of the Month award in Health Occupations
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