Delores A. Reid

**** ****** ** #***

San Antonio Texas 78240

210-***-****

ac6jsl@r.postjobfree.com

Career Objective

Seeking a full-time position with stable Company which will enable me to utilize my expertise with twenty years of experience in the areas of Security, Receptionist, Customer Service and Hospitality, that promotes from within an has growth potential.

Professional Experience

April 2018 to Present Securitas Security Services

Security Receptionist, Professionally great an sign in all visitors, guest, employees to Corporate office. Daily enforce all badging rules an policies to all, except an send small packages at HQ lobby desk, while continuedly keeping watch out for any possible security threats or breaches, safety hazards in appointed areas.

August 2016 to August 2017 USAA

Security Receptionist, Professionally and friendly greeted and processed high volume of visitors, employees, contractors, members which reached over 7000 plus, to include celebrities and VIP guest an dignitaries worldwide. Enforced all policies and security measures set forth while continuously watching for any possible security breaches or threats with the onsite armed an unarmed security team to ensure the safety of all. Setup an dismantled self-check-in/ride request kiosk. Skillfully setup visitor badges for last minute large or small guest visits request. Immediately alerted onsite maintenance team of any issue’s or concerns for turnstile doors or handicap entrances within the lobby area. Daily made badges for all contractors, employees using Salesforce and C-Cure applications which allowed me to add or remove access to campus doors entries throughout the campus. Daily completed ticket request via email, professionally answered and transferred all inbound and outbound calls. Assisted with daily lobby upkeep and cleaning measures.

May 2014 to May 2016 Eurest Services

Receptionist, Professionally greet and sign in all customers, clients and employees, answer all incoming calls, take messages and transfer calls to the appointed person or location. Daily complete all incoming ticket request via email, set up and issue Wi-Fi access to Clients, Operate C-Cure program which adds and removes access to all doors and secure rooms in the Facility. Daily print and assemble all badges for new hires, visitors, contractors, light filling, and assist with lobby upkeep.

July 2005 to March 2014 Allied Barton Security

Site Supervisor: Protect appointed site and its employees and their property. Train all officers on policies and procedures. Supervise appointed shift officers, maintain schedule, payroll, Post orders, policies, Review all daily and Incidents reports. Discipline and promote all officers as needed working closely with client and Site Account Manager.

March 2000 to December 2003 Simpson Home Improvement Mailroom Clerk/ Receptionist: Set appointments and provide quotes for appointed Jobs. Maintain all inbound and outbound calls, light typing, daily maintain mailroom, deliver and sent out mail, prepare mass mailings and prepare packages for UPS an FedEx pick up.

May 1999 to July 2005 Driehaus Capital Management

Custodian: Duties require nightly cleaning of three combined buildings. Mopping, buffing all terrazzo marble and wood floors. Removal of all trash, stocking all floors with paper and beverages and vacuuming all carpeted areas as well as Inventory of all stocks and supplies. Occasionally assist mailroom clerk with large mass mailings.

October 1993 to May 1999 Wells Fargo Guard Services

Security Guard/Site Supervisor: Duties required patrolling and protecting all appointed areas, keeping daily logs of all activities during shift. Supervised ten guards with training, evaluation, disciplinary actions and promotion. Correspond with clients and all emergency agencies and maintained and distribute all forms (payroll, daily logs, and time sheets).

Education:

George Washington Carver H.S.

Diploma General Studies

Bryant and Stratton Business College Chicago, Illinois

Received Certificate: Hotel / Motel Management, Data Entry

Other Skills and Training Include:

Proficient in Microsoft Word, Outlook, Badge Making Applications, Office Phones, Salesforce, C-Cure, Two-way Radios,35 wpm

General knowledge of most office equipment.

References

Clara Kessel – Program Manager - 951-***-****- ac6jsl@r.postjobfree.com

George Rodriguez -Security ac6jsl@r.postjobfree.com

Freda Van Valkenburg- General Manager- 210-***-**** ac6jsl@r.postjobfree.com

Judy Bahar- Business Owner-480-***-****- ac6jsl@r.postjobfree.com

Greg Williams-Account Manager-210-***-****

Delores A. Reid

6101 Whitby RD #512, San Antonio, Texas 78240

210-***-**** ac6jsl@r.postjobfree.com

Dear Hiring Staff:

I am submitting my cover letter and resume listing my experience in the areas of.

Receptionist

Security

Customer Service

Mailroom Clerk

I understand the level of professionalism and communication required for long-term success, my hard work and dedication would provide your Company with a highly motivated and productive professional given the opportunity.

I can be reached at 210-***-**** to arrange a convenient time when we may meet to further discuss my background in relation to your needs. I thank you for your time and consideration.

Respectfully

Delores A. Reid

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