Training Quality

Rahul Parwana

Village Kumbra, SAS Nagar Mohali

Email ID: ***************@*****.*** I Contact No: +917*********, +919*********

Professional Experience

Organization: B-able

Designation: Retail Trainer

Tenure: July 2014- Currently Working

Job Responsibilities:

Understand the course content, plan and deliver it to the students within a given time frame.

Feedback on the course content and other training materials.

Counseling students in matters such as vocational choices and life skills.

Encourage individual learning through clear communication and effective use of learning aids during the session, enforcing training norms and regulations.

Organization: Reindeer Software Solutions Pvt. Ltd (Urbantouch.com)

Designation: Senior Operations Executive

Tenure: November 2011- March 29th 2013

Job Responsibilities:

Inventory Management: Verification of coming and outgoing stocks into the Warehouse, Responsible for movement of stock received from new purchases, returns and reverse logistics; about 3000 units daily

Identify the problematic area, maintenance of stock, Maintaining complete record

Team Management: Managing a team of 15 members, keeping track of team performance, motivating the team to work effectively, and coordinating with different teams

Orders fulfillment: Verify the Delivery address and Phone no of customer, Responsible for Printing orders, Stock retrieval from Inventory, Quality Checking.

Training new joinees: Responsible for the training of new joinees, preparing the schedule model for training

Vendor Management, Procurement Processes and Keeping track on stock

Maintaining GRN ( Goods Receiving Note): Handling 40-50 invoices in a day

Handling damages and contact with suppliers regarding the damages.

Conducting internal quality audits on the weekly basis and contact with suppliers to resolve quality issues.

Setting Quality Standards and identify areas in which quality or productivity could be improved. Making Plans and organizes training activities related to product quality.

Educational Qualifications

Degree

University/Board

Institute

Year of Passing

Specialization

Percentage

M.B.A

Pbi.Uni. Patiala

Pbi.Uni. Patiala

2011

Marketing/ HR

72%

B.A.

HP Uni. Shimla

NSCBM Hamirpur

2009

Arts

58%

Summer Internship

Bhusan Power & Steel Ltd. Duration: 45 Days

Project Title: Measuring consumer satisfaction with the Bhusan Power & Steel Ltd.

Project Description:

•Conducted field survey & primary data collection which included getting questionnaire filled from the dealers & consumers about the product

•Research conducted helped the organization to focus on areas of improvement in this relatively new venture

Achievements

•Promoted from Assistant operations Executive to Senior Operations Executive at Urbantouch.com

•Successfully started new Department at Urbantouch.com

Extra-Curricular Activities

•Participant in Dance Competition, at NSCBM College Hamirpur.

•Organized the 3rd International Seminar at DBGIMCS

Personal Information

•DOB : 12th June 1989

•Father’s name : Sarwan Singh

•Mother’s Name : Savitri Devi

•Languages Known : English, Hindi

•Hobbies : Playing Guitar, Reading Books

Contact this candidate