Computer Information Technology

GEORGE J. CORDIMA 978-***-**** *******@*****.***

*** **** ****** # *** ***** Reading, Massachusetts, 01864 Reliable, motivated IT Professional with twenty plus years of experience setting up, troubleshooting, and maintaining LANs, servers, user accounts, printers, and PC system hardware. Efficient, organized, friendly and familiar with Microsoft Office products, data entry and equipment inventory procedures. Hardworking and enthusiastic, with IT management experience of both projects and personnel and a Bachelor’s Degree in Accounting.

TECHNICAL

Hardware / Networking: PC systems

Printers and peripherals

LAN/WAN

Wireless LAN

Software: Microsoft Excel / Outlook

Microsoft Word / Microsoft PowerPoint / Norton Ghost Operating Systems: Microsoft Windows 2000 Professional / XP / Windows 7, 10 Microsoft Windows Server 2000 / 2003 / Exchange 2003 Certifications: Certified Information Systems Auditor CISA Microsoft Certified Product Specialist

PROFESSIONAL EXPERIENCE

WINCHESTER HOSPITAL, WINCHESTER, MA

Help Desk Coordinator 9 / 2012 – 7 /2015

Work with all department employees to resolve their computer issues.

Logged all issues into a ticketing system.

Do some billing procedures required by the position.

Escalate computer issues when required to other support staff.

Assist in training new employees

MASSACHUSETTS STATE AUDITOR’S OFFICE, Boston, MA

Information Technology Assistant Director 8 / 1996 – 5 / 2011

Collaborated with all department heads in computer related projects.

Headed up laptop leasing and rollout projects.

Negotiated computer maintenance contracts every year.

Designed computer rooms in all regional and main offices.

Designed, negotiated and installed original network in the SAO.

Researched future technologies and recommended best technologies for the SAO’s needs.

Acted as a consultant for future computer projects at the SAO.

Assisted users with any and all computer related problems they may have had.

Cloned and set up computers, installed and updated software, and connected computers and printers to the LAN.

Traveled to off site offices to assist with software installs/updates, hardware installs, troubleshoot problems, and maintained their VPN and DSL connections.

Trained users (off site and on) in a variety of programs that are becoming necessary to their jobs.

Created an office inventory to make it easier to locate items and reduce equipment costs. PRIOR RELEVANT EXPERIENCE

Financial Auditor and Information Systems Auditor 8 / 1976 – 7 / 1996

Performed financial and compliance audits of all state agencies.

Performed Information technology audits of all state agencies.

Worked on special assignments with other state oversight agencies. ADDITIONAL EXPERIENCE

Independent Computer Consultant (1992 – Present)

Troubleshoot, set up and install computers in client’s homes or businesses.

Set up wired and wireless networks in client’s homes or businesses.

Act as a consultant for client’s computer and network requirements. EDUCATION

BENTLEY COLLEGE, Waltham, Massachusetts

Bachelor of Science in Accounting, 1976

MASSACHUSETTS BAY COMMUNITY COLLEGE, Wellesley, Massachusetts Associate of Science in Accounting, 1975

COMPUTER INSTITUTE, Boston, Massachusetts

Diploma in Computer Programming, 1971

PERSONAL ACHIEVEMENTS

Responsible for design and implementation of first statewide multi site Windows NT Network in the Commonwealth of Massachusetts state government.

Negotiated leases for notebook computers in order to maintain continuity of current technology for State Auditor’s staff.

Saved the State Auditor’s Office significant dollars over the years through the use of current technologies and financing strategies.

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