Medical Assistant Customer Service

Breanna Davenport

**** ******** **, *******, **, 30317 Phone: 404-***-**** E-mail: ***********@*****.***

Professional Medical Assistant capable of acquiring a position as a Medical Assistant utilizing my educational experience, flexible personality and multitasking skills to provide effective tier-one customer service support to the patients.

Skills

CPR Certified

HIPAA/OSHA

Vitals

Patient Registration

Injections

CSI Arthrogram

Detox

X-ray (Traditional and Digital)

EKG’s

Venipuncture

EClinical Works

MediSoft

Stimulation/Physical Therapy

Microsoft Office

Telephone (multi-line)

Specimen Collections

Sterilization

Customer Service

Decompression

Education

Altierus College (July 2017- Present)

Medical Assistant’s Degree

•Dean’s Honor’s List (August 2017- November 2017)

•3.13 GPA ( August 2017- Present)

Westwood College

Associate’s Degree Business Administration (August 2013- March 2016)

•Dean’s List (October 2015)

•Dean’s List (August 2013)

Professional Experience

Medical Assistant Extern (April 9, 2018- May 17, 2018)

Atlanta Medical Clinic

•Vitals for new patients and re-exam patient

•CSI Arthrogram

•Assisting physicians with injections

•Physical Therapy

•Stimulation

•Specimen Collections

•X-rays

•Decompression

•Detox

•Marcaine Arthrogram

Telesales Representative (April 10, 2017- April 7, 2018)

Comcast

•Contact potential or existing customers to inform them about a product or service using scripts

•Answer questions about products or the company

•Ask questions to understand customer requirements and close sales

•Direct prospects to the field sales team when needed

•Enter and update customer information in the database

•Take and process orders in an accurate manner

•Handle grievances to preserve the company’s reputation

•Go the “extra mile” to meet sales quota and facilitate future sales

•Keep records of calls and sales and note useful information

Recruiter (December 2016- April 2017)

American Income Life

•Design and implement overall recruiting strategy

•Develop and update job descriptions and job specifications

•Perform job and task analysis to document job requirements and objectives

•Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc.

•Source and recruit candidates by using databases, social media etc.

•Screen candidates resumes and job applications

•Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule Salesperson ([February 20, 2016] –[December 13, 2016)

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