David Muchinguri

H: 263********* M: ac6hu9@r.postjobfree.com

** ******* *****, *********, ******, Zimbabwe ZW

PROFESSIONAL SUMMARY

Results-oriented operator with proven record of achievements in operations and human resources development. Nine-year history of success as General Manager. Passionate about Business Performance Improvement initiatives. Currently not formally employed.

Seeking senior role in operations with room for advancement

SKILLS

Operations management

Performance Improvement

Business Reporting

Presentation Skills

Ability to apply statistics for decision making

Change Agent

Effective communicator

Stakeholder relations

Attention to detail.

WORK HISTORY

GENERAL MANAGER 08/2005 to 12/2014

Innscor Bread Company Harare

Key Result Areas

Strategy Development

Business Process Improvement

Managing Profitability

Budgetary Control

Systems Compliance

Market Share Growth

People Management

Board Reporting

Change Management

Debtors Management

Key Achievements

Achieved / exceeded profitability targets 98% of the times.

Increased production capacity by 45% enabling market share growth.

Achieved 100% capacity utilization in 6 months guaranteeing quick Return on Investment.

Reduced waste levels from 5% to 0.5% .

Saved the Company USD600K through Performance Improvement Programme in 12months

Increased Plant Availability by 30% to over 85% saving the business in Plant Maintenance costs

Grew Market Share from 25% to 47% in 18 months achieving Market Leadership

Doubled customer numbers in two years

Achieved brand market leadership in 2 years

Saved the business distribution costs by setting up in-country depots

Achieved 0% debtors write-offs Year on Year through daily reviews and corrective actions

Won the Company's performance trophy for three consecutive years

OPERATIONS EXECUTIVE 01/2005 to 08/2005

Innscor Bread Company, Zimbabwe Harare

Key Result Areas

Daily, Weekly and monthly Performance Reviews of Production and Sales Managers

Budget and targets setting

Key accounts management

Assisting Managing Director

Key Achievements

Increased in-store market share by average 15%

Grew the vendor market to 50% of total volume

CAPABILITY DEVELOPEMT MANAGER 01/2004 to 12/2004

Mimosa Mining Company Zvishavane, Midlands Province

Key Result Areas

Organizational capability development

Performance Management

Management and leadership development

Succession planning

Graduate Internship programme

Change management

Community affairs

Key Achievements

Documented Safety, Health and Environment work procedures

Reduced work injuries by more than 50% through training interventions

Achieved 100% skills plans

Increased productivity per person by 5% by muti-skilling

CLUSTER TRAINING MANAGER 01/2002 to 12/2003

Innscor Steers, Chicken Inn, Pizza Inn, Baker's Inn Harare

Key Result Areas

All training functions for Southern Africa Cluster- Zimbabwe, Mozambique, Zambia and Kenya

Key Achievements

Improved business units performance by more than 20%

Increased customer count by minimum 10%

Provided 100% skills availability at supervisory and managerial levels

TRAINING AND DEVELOPMENT MANAGER 01/2001 to 12/2001

Traingle Ltd, Zimbabwe Chiredzi, Zimbabwe

Key Result Areas

Skills and training needs analysis

.Performance Management

Graduate Internship Programme

Management and Leadership Development programme

Key Achievements

Increase operatives productivity by 5%

Multi-skilled technical staff by designing a skills exchange programme

QUALITY ASSURANCE AND TRAINING MANAGER 02/1998 to 12/2000

Innscor Africa- Baker's Inn Harare, Zimbabwe

Key Result Areas

Quality standards and audits

Compliance Management

Staff training

Key Achievements

Reduced customer complaints by more than 60% in 6 months

Increased customer count and revenue growth through customer care training

GROUP TRAINING OFFICER 01/1996 to 12/1998

Unifreight Swift Harare, Harare Province

Reduced wastage by 95% through training programmes and saved the company customer claims

training needs identification and planned classes accordingly.

Coached individual employees on Supervisory skills

TRAINING OFFICER 01/1995 to 11/1995

Cairns Foods Limited Harare, Harare Province

Key Result Areas

Supervisory and operative training

Key Achievements

Provided 80% input into ISO Certification

TRAINING OFFICER 02/1994 to 12/1995

Rufaro Marketing, Pvt Ltd Harare, Zimbabwe

Key Result Areas

Supervisory and operative staff training

Key Achievements

20% increase in revenue through Customer Care training

EDUCATION

Bachelor of Science Sociology Honours Social Sciences

University of Zimbabwe, Harare,

Diploma in Personnel Management Human Resources

Institute of People Management of Zimbabwe, Harare

Diploma in Training Management Human Resources

Institute of People Management of Zimbabwe, Harare

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