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Medical Assistant Customer Service

Location:
Kalamazoo, MI
Posted:
August 01, 2018

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Resume:

SAADYA HAYAT, CMA

Portage, MI ac6h6y@r.postjobfree.com

US Permanent Resident 269- 779-5924

CERTIFIED MEDICAL ASSISTANT

Allied Healthcare Paraprofessional

CMA (American Association of Medical Assistants) with experience in Family Medicine, Psychiatry and Orthopedics. Trained on the job as a Transcranial Magnetic Stimulator (TMS) Coordinator; an FDA cleared, non-invasive treatment for Major Depressive Disorder (MDD). A key communicator between physician and patients at Bronson Healthcare Midwest Orthopedics, Trauma Foot & Ankle. Worked as a Contract Employee at Bronson HCMW.

Previously a Caretaker for a minor and a House Manager for a busy family in the healthcare field. My work included collaboration with my employer and with minor’s teachers in the growth and intellectual development of the child.

Most recent position is Front Desk Coordinator/Supervisor and TMS Clinical Operator at a private practice in Mental Health.

I have acquired a broad range of skills in the healthcare field in a variety of roles from care taker, customer service representative, and clinical support staff and continue to grow as a professional.

SKILLS SUMMARY

Medical Office Administration, Medical Receptionist and Coordinator

Epic, Module MD 1 & Practice Fusion EMR software

Insurance, Scheduling, and Screening clients

Medical Records & HIPAA

Meaningful use of EHR/EMR

Customer Service/Hospitality

Medical Terminology

TMS Clinical Operator

Medical Transcription (MT), Vital Signs, Rooming patients, Clinical data entry

Interpersonal Communication

Life Insurance Field Underwriter

Filing, Documenting, Bookkeeping, and Records Maintenance

Stocking and Maintaining Supplies

Patient Education

ESL Teacher for Business English

Spoken languages Dari/Farsi, Pashtu, and Urdu

RESUME, SAADYA HAYAT

EDUCATION

Associate of Science Certified Medical Assistant (CMA, #2455289, AAMA) 2013 PA, USA

Bachelors in Law (University of Peshawar) 1991 Pakistan

ESL Teacher training (Oxford Business English) 2015 Global-English

TMS Coordinator 2013 Neuronetics

Insurance Field Underwriter 2018 State of MI

PROFESSIONAL EXPERIENCE

Caretaker/Medical Assistant/House Manager 2015-2016

CMA, Healthcare Midwest at Bronson Methodist Hospital, Kalamazoo, MI

Epic user

Orthopedics, Bone and Joint terminology

Rooming patients, ordering XRays, Casting, and providing patient education

CMA, Receptionist and TMS Coordinator at Premier Neuropsychiatry, Portage, MI 2013-2014

Acted as liaison between Psychiatrist and patients

Acquired specialized skills from Neuronetics

Consistently maintained quality of patient care, handled patient inquiries

on a daily basis and updated relevant information according to institution

standards and policies

Ensured compliance according to HIPAA and followed OSHA regulations

Completed all aspects of job requirement such as using best scheduling

methods, insurance authorizations, referrals, and patient education

Teacher, Shamrock Montessori, Portage, MI 1998-2013

Worked at a local Montessori as a teacher and trainer. Participated in

school events, fund raisers, and opening and closing of school as a

Substitute Teacher for the Director

Internship at Kalamazoo Valley Family Practice, Whites Road, Kalamazoo, MI 2012

Responsible for documenting patient information, vital signs, stocking

examination rooms, lab tests, filing and referrals under Physician supervision

Interpreter (Volunteer) United Methodist Church, Portage, MI 2003-2004

Volunteered at United Methodist Church as an Interpreter for an Afghan

family using my Dari/Farsi skills

References available upon request



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