CURRICULUM VITAE
MARIA ALMI T. VILLANUEVA
** ***** ******, ******** *******,
Las Pinas City
Cellphone No. 091********
Email Add – *************@*****.***.**
PROFILE
Dedicated and reliable who excels at prioritizing, completing multiple tasks simultaneously. Specialize in dealing with clients especially with problematic accounts. Committed to delivering high quality results with little supervision. Energetic, organized and professional.
WORK EXPERIENCE:
Underwriting/Claims Manager – 2006 – May 30, 2018
First Philippine Insurance Brokerage Inc.
Makati City
Claims Manager
Responsible for managing the insurance claims of clients for motor and non-motor car insurance
Operates of one or more claims processing units, including the timely and proper disposition of claims in accordance with coverage amounts.
Ensures complete and sound claims settlement in accordance with insurance companies policies and procedures
Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
Underwriting Manager
Responsible for deciding whether or not to accept application for insurance cover (determining the risk)
Ensure that accurate quotes are produced that are competitive to the customer yet profitable with the company
Writing quotation and negotiating the terms with insurance companies and clients
Examining insurance proposals
Ensure that clients receive the renewal notices two(2) months before the expiry
Account Officer 1999 – 2006
First Philippine Insurance Brokerage Inc.
Makati City
Responsible for developing, implementing and executing strategic marketing plans for the company to attract potential customers and retain existing ones.
Organizing and hosting presentations and customer visits
Assists clients to ensure the right insurance coverage for the motor car and properties
Reminds clients thru phone calls and visits for the renewal of their insurance requirement
Internal Assistant 1993 - 1998
Zuellig Insurance Brokerage Inc.
Makati City
Files documents and prepare renewal notices
Type Certificate of Cover of the client
Assist marketing people and comply for whatever work given
EDUCATION
Ateneo de Naga 1991 Graduate
Naga City
Bachelor of Science in Commerce
Major in Accounting
University of Perpetual Help 1987 Graduate
Secondary
Las Pinas City
Moonwalk Elementary School 1984 Graduate
Primary
Las Pinas City
ADDITIONAL SKILLS
Expert in Microsoft Office, Excel, Word
OTHERS
Passed Insurance Commission Exam – Non-Life Insurance