Customer Service Manager
Resume:
Kyla Collins
Motivated and dependable
McMinnville, TN 37110
****.****@*****.***
To obtain job placement in order to utilize knowledge and skills acquired from past training and positions held that may allow me to progress and have career potential. I am a motivated and dependable individual, always willing to learn, easy to train, trustworthy and dedicated.
Authorized to work in the US for any employer
Work Experience
Photographer/Owner
Sincerely - McMinnville, TN
January 2008 to Present
Location & studio photography. Responsible for all photography, editing, prints, sales, advertising, set up and maintenance of equipment, customer service. Housekeeping
Self employed
October 2013 to February 2016
Housekeeping services for various clients in Overton Retreat and McMinnville area. Line Technician
Warren County Memorial Airport - McMinnville, TN
June 2006 to July 2007
Customer service, clerical, accounts receivable & billing, fueling various types of aircrafts, directing jets into the appropriate spot for fuel/hand signaling, use of intercom to communicate with air traffic, maintenance & upkeep of grounds as well as inside of facility. Appraisal Office Assistant/Realtor Assistant
Foster & Foster Realty & Appraisals - McMinnville, TN March 2005 to June 2006
Office/clerical & secretarial work, accounts
receivable, billing, filing, phone answering, use of appraisal software, various computer programs, assisting with appraisals, reading flood maps, plats & house plans, creating ads for Homes Guide, use of MLS service, etc.
Bartender/Manager
La Cazona Mexican Restaurant - McMinnville, TN
November 2003 to March 2005
Open & Close of bar & restaurant, food & beverage service, inventory, stock, ordering supplies and stock for bar area, hook up & maintenance of bar equipment, bartending as well as serving and overseeing other employees in my area of the restaurant, filling in for other positions as needed, posi-touch cash register system, maintained 95-100 Health Inspection Score, scheduling, training, etc. Head Bartender/ Cocktail Manager/Server
Crockett's Roadhouse & Tavern - Manchester, TN
August 2002 to October 2003
Open & Close of bar & restaurant, food & beverage service, inventory, stock, ordering supplies and stock for bar area, hook up & maintenance of bar equipment, bartending as well as serving and overseeing other employees in my area of the restaurant, filling in for other positions as needed, posi-touch cash register system, maintained 85-100 Health Inspection Score, scheduling, training new hires, customer service, etc.
Co-Owner/Assistant Manager
Argo Nursery - McMinnville, TN
December 2000 to June 2002
Co owner and manager of nursery with bare root, flowering shrubs. Managing employees, operating tractors and equipment, maintaining nursery stock, working directly with customers in sales, deliveries, greenhouse management. Education
Cosmetology
Georgia Career Institute - McMinnville, TN
October 2012
Photography
Penn Foster University - Scranton, PA
May 2008
certification in Mixology
Professional Bartending School - Nashville, TN
August 2002
Skills
Microsoft office (5 years), Accounts Receivable (1 year), Billing (5 years), Scheduling (3 years), Management (3 years), Customer Service (8 years), Data Entry (2 years), Filing (5 years), Inventory (2 years), Marketing (2 years), Photoshop (8 years), Quality Control (Less than 1 year), Receptionist (3 years), Sales (8 years), Typing (2 years), Training (2 years), Word (8 years)
Additional Information
• Have worked in various types of sales, secretary & personal assistant positions, restaurant management as well as customer service, food & beverage safety, experienced in the clerical field, billing, accounts receivable, handling multi line telephones, direct communication with clients, light industrial as well as being a small business owner.
• Marketing, sales, inventory, office duties, advertising, stock, payroll, scheduling, supervising and managing/training other employees, posi-touch cash register systems, open & close of business, deposits, etc.
• Owner/Photographer of Sincerely, Me Photography, McMinnville, TN.
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