Data Entry Customer Service

Jo Etta Stewart

**** ***** ****** 281-***-****

Houston, TX 77048 jo.stewart814@gmail,com

Summary

Professional oriented with over 14 years in medical claims experience. Excelled in utilizing my advanced data entry skills in a fast paced and high production environment and while maintaining high quality and accuracy. Excellent communication skills and proven to work well with others and independently to meet departmental goals and deadlines.

Professional Skills

EZ-Cap and QNXT

ICD-9 and HCPCS Code

Strong Data Entry and 10 Key Skills

Medical Terminology

Medicare, HMO and PPO

Microsoft Word, Excel and Outlook

Employment History

Randstad Staffing Houston, TX 2016 – Present

Backline Worker – Al’s Formal Wear

Inspecting pants for imperfection, such as rips, missing zippers or hems coming undone

Measuring length of pants are accurate to customer orders

Check to make sure quality of pants are acceptable to be use by customers.

Data Entry Clerk – Clearlake Regional Hospital

Data enter inventory on hand into the system.

Aramark Houston, TX 2016 - Present

Concession Stand Worker

Operated cash register and change fund as needed.

Received and filled all customer food orders in a timely and courteous manner.

Developed a working knowledge of all claims to assist with backlog.

Assisted the department wherever needed and worked overtime to help reach departmental goals and completing special projects

Ensured regular stocking of all supplies and food material

Performed various opening and closing duties

Attended all required training and service meeting

The Real Cowboy Association Longview, TX 2002 - Present

Bookkeeper (Weekends)

Collect participant’s entry fee for rodeo events.

Calculate the money due to association from percentage of totals from the entry fee

Track and record time of each participant to determine prize placement.

Calculate and distribute prize money to winning particpants

CIGNA HealthSpring Houston, TX 2000- 2014

Claims Processor Associate

Reviewed and adjudicated claims to ensure quality and timeliness of processing.

Processed Primary Care Physician, Specialist and Ancillary claims.

Developed a working knowledge of all claims to assist with backlog.

Assisted the department wherever needed and worked overtime to help reach departmental goals and completing special projects

North American Medical Management Houston, TX 1999 - 2000

Data Entry Clerk

Entered data from professional (HCFA) and hospital (UB04) forms into claims processing system.

Assisted with processing and adjudicating of Primary Care Physician claims.

Today’s Temporary Houston, TX 1998 - 1999

Data Entry Clerk

Maintained database by entering new and updated customer account information in a timely manner.

Prepared source data for computer entry by compiling and sorting information; establishing entry priorities.

Burnett Temporary Houston, TX 1996 - 1997

Customer Service Representative

Served customers by providing product and service information.

Resolved customer concerns and issues.

Harris County Appraisal District Houston, TX 1984-1995

Administration Tech II

Created and maintained workflow for board members and appraisers for evaluation of properties.

Created appraisal letters based on information received regarding property values.

Assisted administrative staff with research and prepared reports of analyzed data

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