MARICRIS T. ARRIOLA

Contact No: +965********

Email add.: ac6fp7@r.postjobfree.com

Objective:

To work hard for the company that values employees where I could extend my human relation skills and to exchange my knowledge and contribute better performance in the field of work based on my technical knows how and work experiences.

Educational Qualification

Graduate in AS and BS Hotel and Restaurant Management

Skills & Competency

Ability to handle pressure

Guest oriented

Time management

Multi task, patient, product knowledge

Communication skills

Problem solver

Office software & Micros proficiency (Microsoft Office/Word/Excel)

Customer Service

Work experiences:

Cashier (2015-2018)

Duties and Responsibilities

Count the money in cash drawer at the beginning of shift

Receive the payment by cash, check, credit card, officers bills

Issue receipt, refunds, void, credits or change due to customer.

Calculate the total payment received during the period

Make the manual reconciliation report and check how many pieces all checks for all the sales

Take the reconciliation report in the K-NET machine and check if its balance in manual report

Prepared the money that we will send. Make it sure that you count the money 3x before send it

Print the sales report for the day, and check again in the manual report

Make it sure that the driver, who received the cash box, will sign the paper that he received it.

Count again the money in the end shift

Captain in RICE, SAWWAH,

CRIMSON GARDEN (2015-2018)

Duties and Responsibilities

To ensure that service is at all times performed in a professional manner and style.

To be fully conversant with every dish served and to provide explanation or requested.

To make sure that Company Policy the Mission and Vision Statement are followed at all times.

To assist with mice-en-place through distribution and to ensure the monitoring task.

To take responsibility for service in the area of the Restaurant.

To ensure that all guest request are met so far.

To take the food orders from guests.

To ensure that the service is at all times performed in a professional manner.

To ensure that the billing procedure is thorough correct and signed.

To ensure that the Restaurant is maintained to standard of cleanliness.

Hostess in RICE (2012-2015)

Duties and responsibilities

Warmly greet guests and bid a tender departure and invite to visit again

Find out the seating place of the guest as per requirement

Present the menu and hot deals of day

Answered all questions regarding the menu and service

Give quick and exact information and directions to guest

Answered phones,took messages and made reservations

Waitress in ITALOS (2007-2009)

RICE (2009-2012)

Duties and responsibilities:

Assist customer with their orders

Greet the customer in a pleasant manner.

Promoted and introduce of specially products.

Attends the cleanliness of the work area all the time.

Perform other duties that may be assigned by the supervisors from time to time

Taal Bistro (Jan-Dec 2003)

Receptionist

Fat Eight Enterprise, Fiorgelato Italian Ice Cream, (July 2004-June 2005)

Store Supervisor

Hotel La Corona de Lipa (Jan-July 2005)

Front Desk Officer

Personal Details :

Name : Maricris Tolentino Arriola

Gender : Female

Marital Status : Married

Date of Birth : January 27, 1982

Language knows : English, Tagalog, (Arabic not fluent)

Visa : Article No. 18

Passport No : P4437672A

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