Benjamin W. George, MHA
***** *** ***** ****, #** San Diego, CA 92130
**********@*******.*** - 651-***-****
Project Manager
Lead Project and Release Manager with a reputation for exceeding project goals and objectives. Focused and determined individual known for leading large project teams and mentoring junior Project Managers.
Project Management Expertise
Requirements Development
QA Planning & Execution
Milestones Management
Risk Management
Government Project Management
Systems Development Life Cycle (SDLC)
Best Practice Based Methodologies
RFP. RFI, and RFQ Processes
PMI Project Development
Education
Master of Health Administration/Education August 2014
University of Phoenix, Phoenix, AZ
Bachelor of Science in Health Administration March 2013
University of Phoenix, Phoenix, AZ
Professional Experience
Becton, Dickinson, and Co. (BD) (Manpower Agency) 2018 - Present
Release Manager (Temporary, Contract Position)
Monitor the day-to-day effort of documentation readiness in SAP for the release of software and hardware products.
Determine methodical method of deployment are followed with consideration of planning, building, testing, and deploying hardware and software consistently and efficiently.
Support the quality process with Risk Assessment and Quality Assurance Teams.
Collaboratively work with teams to reduce the likelihood of incidents because of rollouts and ensure that only tested and accepted versions of hardware and software are installed at any time.
Actively manage and execute IUV, SSVP, SSVR for third party software, test tools, COTS products.
Assess project deliverables and provide recommendations to PMO to ensure a consistent successful release of the hardware and/or software.
CliniComp, Intl., San Diego, CA 2016 - 2018
Project Manager
Lead project management activities for clinical applications to include Clinical Decision Support (CDS) and computer learning initiatives.
Developing project plans for software/hardware upgrades, coordinating company resources for training and support, leading internal and external special projects, facilitate meetings, and contract management.
Drive complex projects and lead team efforts to affect interdepartmental process improvement initiatives and knowledge sharing through assessment, documentation, and execution.
Investigate and resolve matters of significance related to quality assurance, system change requests, usability issues, technical support, device integration, and coordinate with business partners on any related issues.
Develop reference sites that can showcase CliniComp software by hosting visits, tours, and demonstrate how products are being successfully used.
DSS, Inc., Juno Beach, FL 2015 - 2016
Project Partner Liaison, Clinical Applications
Support program line management and project development staff with onsite customer support when implementing DSS and VA certified electronic health record technology.
Troubleshoot integration software that delivers pertinent patient data between health record technology software that increases the core principles of outstanding patient care.
Maintain communication between customers before, during, and after the implementation of software ensuring consumer satisfaction and objective achievement for organizational goals.
Oversee project implementation and management for customers who require greater quantities of technical support to avoid risks and properly create mitigation plans.
The State of Minnesota, Department of Human Services, St. Paul, MN 2014 - 2015 Meaningful Use Specialist (Temporary, Contract Position)
Develop and implement meaningful use standards to determine incentive payments for the Minnesota Electronic Health Record Incentive Program (MEIP) based on regulations set forth by the Centers for Medicare and Medicaid Services.
Audit documentation to assess a health care organizations ability to utilize electronic health record technology to meet and exceed meaningful standards.
Establish communication and streamline efforts between organizations, electronic health record vendors, and the State of Minnesota to reach a consensus on state standards for reporting required information.
Develop outreach techniques to increase the amount of organizations implementing, adopting, or upgrading an electronic health record to support meaningful use standards in patient care.
Department of Veteran Affairs, Minneapolis, MN 2010 - 2014
Supervisory Program Analyst
Served Veterans and their family members at the Minneapolis VA Health Care System in supervisory and program coordination positions.
Responsible for the facilitation and budget of care received by Veterans from providers outside of the VA Medical Center.
Institution of government regulated health care initiatives for Veteran health care in the community resulting in a decrease of wait times and an increase of patient satisfaction.
Oversight and implementation of a Veterans Transportation Service in collaboration with non-profit Veteran organizations to decrease missed opportunities in patient care.
The VTS program provides free transportation to all Veterans and their family to and from medical appointments.
Department of Defense, United States Navy 2004 - 2009
Hospital Corpsman, Medical Liaison
Completed five years in the US Navy as a Hospital Corpsman (Medic).
Served in a variety of capacities to assist and treat Active Duty Soldiers and their family members.
Served as the Department of Defense Liaison at the Captain James Lovell Federal Health Care Center.
As the Department of Defense Liaison, my duties included the supervision and oversight of all current Department of Defense Health Care/Tricare Beneficiaries admitted to the facility and outside hospital networks.
Direct military representative for all care received at the facilities Emergency Department and Inpatient Wards.
Detailed reporting to several local military commands on the status and mission capability of their service member.
Lead supervisor for the oversight of care eligibility for Tricare beneficiaries at the medical center.
Maintained and disbursed funds for the care received by Active Duty service members in excess of $10 million dollars annually.
References and Supporting Documentation Furnished Upon Request