Customer Service Sales

WILLIAM CUFF

Cell: 978-***-**** § E-mail: (********@*****.***)

Integrity~Loyalty~Excellence~Professionalism~Reliability~Results

SKILLS SUMMARY

A dedicated, hardworking, trustworthy and successful Certified Journeyman Carpenter known for the ability to surpass expectations - Strong supervisory, design and construction project management experience in both residential and commercial environments - Accolades received from company owners and clients - Labor experience includes arborist, landscape design and construction, sales, and home improvement - Work demonstrates accuracy and time efficiency.

WORK EXPERIENCE

Home Depot, Sales Associate 2015 – 2017

Provide Customer Service

Unload delivery trucks using fork-lift

Label Pallets and arrange product

Stock and maintain shelves

Maintain clean, safe, and orderly appearance of store aisles

Bark Busters Tree Service, Arborist 2013 to 2014

Duties include full residential and commercial tree service including large tree removal, planting, transplanting and specialty tree and shrub pruning.

Self-Employed, Independent Contractor 2010 to 2013

Completed various home and building improvements for multiple client base.

Projects included tree and shrub care, home additions, and improvement projects including new kitchens, baths, building decks, and patios.

Ensured projects met all safety and homeowner standards.

Martucelli Builders, Union Carpenter, Plymouth, MA 2004 to 2009

Worked with crews from six to thirty carpenters building structures for residential, retail and other business entities.

Calculate labor and equipment needs.

Analyze, plan and establish work goals. Establish work schedules and assignments.

Drew Tree and Landscape, Arborist/Salesman, Needham, MA 1996 to 2004

Responsible for diagnosis, treatment and maintenance of trees for company client base.

Duties included landscape construction design and completion.

Managed customer’s inquiries, complaints and ensured overall preferences and satisfaction.

CERTIFICATIONS AND EDUCATION

Union Carpenters Training Center, Journeyman Certificate

University of Massachusetts at Boston, Boston, MA, Bachelor of Arts, Economics

Certificate as Fork Lift Operator

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