Brett Adrian Charles

780-***-**** ***

** **********, ****** ***** **** Estate

+27-82-906-****

ac6esh@r.postjobfree.com

Profile

Successful business development and management of key accounts and sales across the consulting, telecommunications, office automation, training and development and luxury products industries. Operations experience in the logistics fields for 6 years. A delivery focused individual with an exceptional ability to create efficient and practical solutions to problems and the flexibility to perform a variety of roles within a team. Displays a high level of enthusiasm and a positive approach when coping with pressure at work. Ability to apply knowledge to strategy development. Core Skills

• Business Development & Key Account Management- communication with clients at all levels including senior executives; maintained a high standard of ethics and integrity in all dealings; excellent presentation, verbal and written skills.

• Sales- Farmer profile, customer relationship management. Ensuring future sales by building long-term customer relationships.

• People Management- experience in leading retail sales teams and logistic operational teams.

• International working experience- more than 6 years of experience in UK work enviroments.

Experience

NPI Governance Consulting, Sandton Johannesburg

Feb 2017 – present: Business Development Manager

• Scheduling appointments and meeting with customers in order to identify and qualify potential prospects and present current product offers

• Effective planning to conduct sales presentations by meeting customer on a daily basis

• Provide professional demonstrations or presentations of NPI governance consulting products and services while on site

• Continuously updating all prospects on company product modifications, changes and enhancements

• Enhancing up- to-date knowledge on new products, procedures, services, and tools by attending departmental and training meetings

• Effectively attending conferences and trade shows where appropriate

• Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools

• Preparing sales reports for management

• Updating and maintaining customer account records, including contact names and numbers for future sales

• Providing product quotes to customers as needed. BEE Online, Auckland Park, Johannesburg

April 2015 – Aug 2015: Business Development Consultant Aug 2015 – Nov 2015: Senior National Business Development Consultant Dec 2015 – Jan 2017: New Business Development Manager

• Business development, verification and consultancy in terms of BBBEE compliance.

• Working with companies from Exempt Micro Enterprise, qualifying small enterprises to Generics, implementing strategies to be BBBEE compliant.

• Generation of sales opportunities and management thereof, including proposal generation

• Assist junior sales persons on the technical aspects of BBBEE compliance

• In addition to the above in the current position: implement the sales process and control in the organisation; and manage, train, mentor and coach 5 new business development consultants

• Contributed to significant market share increase for the organisation The candidate possesses excellent, in depth knowledge and understanding of new and old codes and legislation of BBBEE as gazetted and has the ability and to articulate the information to train others. Additionally, he is able to conduct verifications and thereby advise / consult to clients on programmes necessary to improve their BBBEE compliance positions. Konica Minolta Connect, Northriding, Johannesburg

Sept 2014 to Dec 2014: Senior Sales Consultant – VOIP and Office automation

• Support the sales cycles for New Business development

• Generation of Sales leads (met target of 1200 new contacts per month)

• Develop high quality presentations and the delivering of presentations

• Cold calling to generate new business

Nov 2013 – Dec 2014

Unemployed: used the time to study a Personal Trainer Course at Trifocus Academy for 6 months Planet Fitness, Fourways, Johannesburg

May 2013 to Oct 2013: Sales Consultant

• Responsible to sales activities with a focus on corporate sales

• New Business development

• Promotion of the company and the plans offered

• Cold calling on prospective clients - individuals and companies Oct 2012 – May 2013

Returned from the UK and endeavored to secure employment Interlining Industries, Milton Keynes, United Kingdom Aug 2011 – Sept 2012: Manager

• Responsible for managing and controlling the company's business and day-to-day operations: order management, logistics, manufacturing and customer facing liaison

• Liaising with international interlining suppliers in France, Germany and Turkey

• Managed the logistics and warehousing of the imports

• Managed the field sales team of 4 in order to maximise sales and achieve targets

• Executed marketing and new business development activities to meet business priorities Moved to the UK to be with immediate family July 2011 Altech Autopage, Johannesburg

June 2009 – June 2011: Key Account manager

• Sales function - identifying new business and development of the account

• Originating retentions proposals for major customers

• Management of requests regarding new connections and upgrades

• Business proposals for acquiring new business, 1-2 government tenders submitted on a monthly basis

• Cold calling to acquire new business, averaged 50 – 60 the cold calls per day

• Costing and quoting on new lines, 15 proposals submitted per week to corporates

• Customize offering to customers, based on usage and affordability per user (private & corporate)

• Reporting on prospective clients that have been identified.

• Monitoring of customer usage and suggesting changes on a quarterly bases to ensure cost effectiveness

• Customer Relationship management

Major Achievements

• Successful in bringing large accounts to Altech Autopage; these were as a direct result of cold calling activity.

• Successfully retained major databases of accounts by initiating a CRM programme with the director

Cell C, Rosebank, Johannesburg

June 2008 – May 2009: Business Development Consultant

• Managed the Cell Store in the Mall of Rosebank

• Management and supervision 4 store staff including staff rotations

• Vetting of new customers

• In store and in mall promotions

• Setting up and maintenance of displays

• Stock monitoring and ordering of stock

Major Achievement

• During the employment period the store in Rosebank, the store experienced the highest numbers of activations as a direct results of my activities Returned from the UK

Norbert Dentressangle, Milton Keynes, United Kingdom June 2005 – May 2008: Logistics Administrator

• Managed the order and delivery process for the Mitsubishi contract (wing-to-wing management)

• Responsible to invoicing daily activities

• Worked on A PKMS software package

Recruit PLC, Milton Keynes, United Kingdom

Oct 2002 – May 2005: Part-time

• Worked in various administrative positions while studying full time for my Higher National Diploma in Business

Moved to the UK to be with immediate family

Wesbank Customer Service Centre, Durban

Feb 2001 – June 2002: Validator

• Verification of customer references and account details on finance, loan and Hire Purchase applications.

• Logged and managed these details on an Access based database Copicor, Durban

Jan 2000 – Jan 2001: Sales Representative

• Marketed and sold office automation to the business and the education sectors

• Management of a client database and outsourced finance for business generated New Horizon CLC, Durban

Feb 1999- Jan 2000: Sales Representative

• Marketed and sold PC training courses to private individuals and corporates

• Set up and managed a database of clients

• Duties also included ongoing customer service relations with clients who had taken courses. African Sales, Durban

Aug 1997 – Jan 1999: Sales Consultant

• Involved in the sales and promotion of big brand fragrances at several large departmental stores (mainly Edgars) in Durban and surrounding areas Education

Oct 2002 – May 2005

Higher National Diploma in Business: De Montford University, United Kingdom Subjects completed

• Government & Business

• Marketing Communications

• Business Law

• Employment Law

• Human Resources Management 1

• Organizational behaviour 1 & 2

• Operations Management

• Business Economics

• Business, Employment & Society,

Principles of Marketing

• Quantitative Methods

• Business Communications

• Business Environment

• Introduction to Management

Accounting

• Introduction to Financial Accounting

1991 – 1995 Burnwood Secondary School, Durban

Matric / Grade 12 – Obtained a Matric Exemption

Languages

English (fluent spoken and written)

Afrikaans (basic spoken and written)

Hobbies and Interests

• Keeping fit

• Reading

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