Administrative Assistant Customer Service
Resume:
FREDIA R. SHEFFIELD
VILLA RICA, GA 30180
******.*********@*****.***
Experience:
****- *******: S. Dunson Consulting, LLC
Independent Contractor
Duties: Typing, filing, answering multi-line phone system, set up conference calls, meetings and luncheons, notarize documents, schedules travel arrangements, assists clients/visitors with questions and concerns, light data entry, prepare basic PowerPoint presentations, and other administrative duties as assigned.
2011-2017: City Of Villa Rica, Police Department
Receptionist
Duties: Handles multi-line switchboard, greeted and assisted citizens with various needs, accepted payments for citations and other fees, entered citation payments into Courtware system, light bookkeeping, notarized documents, prepared bond paperwork, ran background checks, prepared case files for juvenile, municipal, state and superior courts, cleared warrants, ran end of day monetary intake and prepared for bank deposits, contacted other agencies regarding inmates, other duties as needed
1995-2011: AT&T
Administrative Assistant
Duties: Ordered supplies, kept reception area tidy, created work and vacation schedules for Service Technicians, maintained various databases, organized travel plans and meetings for branch manager, answered multi-line phone system, sorted and distributed mail, directed calls and visitors to appropriate person (s), typing, filing, faxing, copying, kept designated supply area stocked, light a/p processing, booked and prepared conference rooms with snacks and beverages, tidied up conference rooms after each use, various other duties as assigned.
EDUCATION:
1985-1986 West Georgia College Carrollton, GA
1981-1985 Villa Rica High School Villa Rica, GA
REFERENCES:
Sandra Dunson S. Dunson Consulting {404} 630-6718
Terri Bowles City Of Villa Rica {770} 459-5149
Steven Andrews AT&T {678} 485-0354
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