Office Manager/Administrator/Coordinator
Resume:
Michelle Hendricks
****************@***.***
https://www.linkedin.com/in/michelle-hendricks-a42557b
WORK EXPERIENCE
Thompson Hospitality (Fisk University) – Nashville, TN
Part of the Compass Group
(December 2014 – June 2018)
Office Manager
Accounts Payable/Accounts Receivable
Oversaw attendance calendar
Managed the disposition of petty cash
ADP time and attendance
Ultipro Time Management
Payroll for 40 employees
Responsible for daily cash remittance/expense reports
Maintained a large (42 pages) food/paper/cleaning supplies Inventory (Compass) - electronically
Managed catered events & AR for catering
Supervised office operations to ensure efficiency and productivity
Responsible for ordering and maintaining an inventory of office supplies – keeping within or under budget
Coordinated hiring event bi-annually
Reviewed 300 applications/interviewed 125 prospective employees/hired 20
Supervised Sub shop employees
Maintained POS systems
TLK GROUP LLC – Phoenix, AZ
(January 2013 – November 2014)
Office Manager
Oversaw attendance calendar
Managed the disposition of petty cash
Designed company forms including new employee forms
Supervised office operations to ensure efficiency and productivity
Ordered and maintained inventory of office supplies
Prepared new-hire training packets
Scheduled travel
Managed catered events
Coordinated entertainment for client visits
Managed extensive employee files (both direct hire and temp)
Recruiting
Conducted interviews and participated in the hiring process
Successfully designed and maintained a “market” in our breakroom for the employees
SELF EMPLOYED INDEPENDENT AVON SALES REP.
(July 1994 – Present)
Grew my business from initially serving my family and neighborhood community to over 1,600 satisfied clients due to word of mouth promoting my excellent customer service.
Used entrepreneurial skills of persistence and hard work to grow client base from zero to more than 1,600 satisfied clients.
Maintained order and receivables with no outstanding debt for over twenty years.
Customer service included personal deliveries.
JSD METAL FABRICATION – La Verne, CA
(October 1998 – December 2010)
Owner
Launched, cultivated and maintained a start-up, which ended up selling for a profit.
Responsible for payroll and managing PTO for our staff
Created statements for billing our customers on a 30/60/90 basis
Collections
Coordinated annual parties and gifts for clients
SKILLS AND CERIFICATIONS-
E-Verify Certified, ADP, UltiPro, Compass, Microsoft Office Suite, Multi-line Phones, Switchboard, 10 Key by touch, Paychex, QuickbooksPro, PeachTree, Nashville Metro Basic Food Safety Trained, Serv Safe and Serv Safe Allergens certified.
Summarizing:
Detail oriented with demonstrated follow through; superb customer service; excellent multi-tasker; works well with team member and able to work independently. I have been described as loyal, open, compassionate and having an excellent work ethic.
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