Carissa O. Garcia
#*-* ***** ****** ***** Quezon City
Contact #: +639*********
E-mail: ****************@*****.***
PERSONAL DETAILS:
Age : 26
Sex : Female
Status : Single
Birth date : March 18 1991
Birth place : Quezon City
Height : 5'2
Weight : 55 kg
Religion : Catholic
Language Spoken : English/Tagalog
CAREER OBJECTIVE:
Seeking to utilize skills and knowledge gained through 6 years of experience in hospitality and apply those of the well being of a company committed to growth and success. I shall strive to leverage on my experience in the hospitality industry to bring success and exceptional value to organization.
WORK EXPERIENCE:
Jan. 9 2017 - July 23 2017 Show Satellite
Bahrain, Jid Ali
Sales
Jan . 17 2015 - Dec. 26 2017 Pasta Express
Bahrain, Jid Ali
Server/Waitress
Oct. 2012 - Mar. 2013 Pho Hoa Vietnamese Noodles
Robinson's Manila
Waitress and Cashier
Dec. 2010 - Sept. 2012 Sbarro Fresh Italian Cooking
Eastwood Libis, Quezon City
Service Staff
Sept .2009 - Feb. 2010 Chowking
P. Tuazon, Quezon City
Service Staff
Mar. 2009 - Aug. 2009 Chowking
New Farmer's Plaza, Quezon City
Service Staff
EDUCATIONAL ATTAINTMENT:
1997 - 2003 Primary School
Libis Elementary School
2003 - 2007 Secondary School
Camp General Emilio Aguinaldo High School
I- HOUSE TRAINING:
1.Food Service Techniques - (Customer's Satisfaction).
2.Personal Hygiene - (General Body Cleanliness, Hand Wash, Etc.)
3.Personal Grooming - (Dress & Make-up codes).
4.Customer Service- (Dealing with difficult customers care situations.)
ON THE JOB TRAINING:
1.Warm welcoming all our guest.
2.Table setup before customer arrival and ordering of food as per Menu.
3.Food storage at chillers to maintain proper storage temperature.
4.Kitchen helping of food preparation and light work to be ready for orders.
5.Proper techniques of serving food to customers.
6.Bill collection & money change hand over to the customer.
7.Overall customer service.
8.General cleaning of the restaurant.
9.Cashier and POS management.
10.Money counting and closing shift (Z reading).
11.Money hand-over to supervisor.
PERSONAL SKILLS:
Possess a friendly and pleasant personality & attitude toward our customers and colleagues.
Have the ability to manage time very efficiently as per pre-determined schedules.
Used to work under stress and long hours as the work-load requires.
Has the ability to work & blend well with staff of different nationalities and cultures.
Learned and became professional doing multi-task work being a waitress, cashier, Kitchen Helper, Cafeteria Cleaning, Office works and Communications.
Possess the ability of a team leader with an experience of leading four waitress achieving the restaurant goals and customer satisfaction.
REFERENCES:
Clarissa Montesines
Store Supervisor
Pasta Express
Wilberth Mediavillo
Brand Training Manager
Pasta Express
Jaafar Sabba
Director Manager
Show Satellite
Applicant's Signature.