Medical Customer Service
Resume:
Milton A. Dean, Jr.
**** ********* ***** / ******, ******* 36605
251-***-**** (H) / 251-***-**** (C) / ************@*****.***
Motivated, results-driven professional seeking challenging opportunity in Any industry. Background provides extensive Medical/Hospital Corpsman training and experience in the United States military, including Combat Medic experience in Baghdad, Iraq in the Global War on Terrorism. Qualifications include…
■ Knowledgeable and experienced in patient/client care in fast-paced and demanding environments
■ Intrigued by the medical field and its ongoing technical advancements toward enhanced healthcare
■ Personable and charismatic, excel in all aspects of working with a diverse public and customer base
■ Strong personal work ethic with excellent organization skills and a high level energy and initiative
■ Persuasive and articulate communicator with excellent leadership and problem solving skills
■ Versatile team player, flexible, adaptable and easily trainable to meet employer needs
■ OHSA certified, PEER Training Instructor
PROFESSIONAL EXPERIENCE
Tax Preparer / Owner 1/01 – Present
Dean’s Tax Service, Mobile, AL (Seasonal Employment)
■ Prepare tax returns for individuals and small businesses; Qualified Tax Preparer
■ Extensive customer service in educating/instructing clients regarding tax laws and procedures
Locomotive Engineer/ Conductor / Switchman 6/98 – Present
Alabama State Docks Terminal Rail Road Mobile, AL
■ Responsible for proper placement of train cars, whether on side tracks or building of trains
■ Coordinated shipments and deliveries through CSX, IC, Norfolk Southern and Burlington Northern
■ Performed safety inspections of trains, cars and personal equipment; knowledgeable of CSX Road & Yard Rules
Staff Sergeant / E-6 6/98 – 7/08
Alabama National Guard, Mobile, AL
■ Military Police School, Basic Police and Patrolman
■ Retired with an honorable discharge
Combat Medic/ Team Leader 3/03 – 8/04
1165th Military Police Co, Baghdad, Iraq
■ Combat Medic in Global War on Terrorism
■ Team Leader / Promotion to Staff Sergeant
Sales Associate 4/98 – 6/98
Treadwell Ford, Mobile, AL
■ New and Used Car Sales, and assisted in qualifying clients for financing
EDUCATION
Bachelor of Science Associate of Science
Troy University, Troy AL Bishop State Community College, Mobile, AL
■ Major in Sports Management / Athletics ■ General Education Degree
■ Minor in Health Promotions ■ Emphasis in Health and Business
Hospital Corpsman C School Hospital Corpsman A School
Field Medical Service School, Camp Lejeune, NC Naval School of Health Sciences, San Diego, CA
■ Combat Medical Skill Training ■ Hospital Care & Specialty Clinics
Professional & Personal References Available Upon Request
MILTON A. DEAN, JR. 2008 Riverside Drive.
Mobile, Alabama 36605
OBJECTIVE
Seeking challenging position of responsibility with a professional organization offering opportunities for advancement based on job performance.
SUMMARY OF QUALIFICATIONS
Education: TROY STATE UNIVERSITY Troy, AL
Bachelor of Science Degree, Sports and Fitness Management – 3/98
l Internship, Adult Sports Recreation Aide, Troy Recreation Department – 7/96
l Member, Alpha Phi Omega National Service Fraternity
l Member, Health, Education and Recreation Club
l Student Coach, Troy State University – 1995 – 1997, NCAA Semifinalist - 1996
BISHOP STATE COMMUNITY COLLEGE Mobile, AL
Associate of Arts Degree, Occupational Therapy - 7/95
Certifications: l First Aid Certified, American Red Cross
l CPR Certified, American Red Cross
Strengths: Dependable… Well Organized… Poised… Self-Confident… Articulate… Motivator/Encourager… Energetic … Goal Oriented… Team Player
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