Administrative Assistant Customer Service

Carol Wolfe Kirschenbaum

** *********** **, *******, ** 08527

732-***-**** Cell #: 908-***-****

Email: **********@***.***

Objective: A challenging position as an important part of a growth-oriented firm, which will allow me to both further utilize my skills and acquire new abilities. Qualifications:

• Well organized, able to prioritize, delegate and motivate.

• Exceptional communications and interpersonal skills, establish excellent rapport with people from all backgrounds.

• Creative, enthusiastic with a high energy level.

• Effective team player with proven leadership skills.

• Computer skills (Word, Excel, Microsoft Work, Outlook, MYOB, E-Camp Program, Access, Publisher, Power Point, Rafeket, and Blackbaud.)

Work History

• 2011-Present Temple Beth Or, 200 Van Zile Rd, Brick, NJ 08724 732-***-**** Office Administrator

All correspondence, billing, monthly newsletters, weekly notices, customer service. All daily office procedures.

• 2006-2010 Ranney School, 235 Hope Road, Tinton Falls, NJ 07724 Administrative Assistant

Report to Lower School Principal and Upper School Dean. Prepare forms, letters, and contracts for both the Lower School and Summer Program. Maintain records of students, campers and staff. I purchased t-shirts and other merchandise for different school events. I redesigned the layout for the Student Anthology for winter and spring. During the school year, I am a liaison with teachers, students and parents. During the summer, I handle all problems relating to the school and camp programs. I grouped all campers for summer camp program. I restructured the summer camp brochure, forms, calendars, and flyers for the summer program. I restructured the camp menu for the summer program. Responsible for daily reports, weekly reports, billing, payments and customer relations

• 1988-2006 Rolling Hills Country Day Camp, Freehold, NJ 07728 Administrative Assistant/Office Manager

Plan and organize all special activities and programs for campers, e.g. created a horseback riding program and planned all trips for senior campers. Handle parent’s calls and transportation during the camp season. Create reports using excel. Write all newsletters for the travel program. Have a staff of six working for me during the summer season. Handle all insurance claims for campers and staff. During the off season, handle all correspondence, inquiries, enrollments, grouping of campers, mailings, marketing, newsletters, billing, accounting, and all customer relations.

• 1978-1984 High-Low Travel, Morganville, NJ 07751 Olympic Travel, Englishtown, NJ 07726

Outside Travel Agent

Handled travel reservations and arrangements for private clients through the above agencies.

• 1974-1977 Time-Life, Inc., New York, NY

Administrative Assistant to Vice President – Multi-Media Department.

• 1969-1974 Holt, Rinehart, & Winston, Inc., New York, NY Administrative Assistant to Vice President – School Department Page 2

Education

• Kean University, Union, NJ – BA Recreation Administration 12/96 – GPA 3.54 Relevant Courses and Workshops

• Planning and Organizing Activities

• Leadership Management

• How to Plan Special Events – A Disney Corporation Clinic References

• Allen Feinstein, Teacher, Jackson NJ 08527

• Alice Kushner, Teacher, 6 Peter Cooper Rd # 11A, NY, NY 10010

• Ronna Fisher, Teacher, Manalapan, NJ 07728

• Rob Aronson, Camp Director, West Long Branch, NJ

• Jennifer Baron, Temple President, 200 Van Zile Rd. Brick, NJ 08724

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