Manager Office Staff

SKILLS

WORK HISTORY

EDUCATION

LAURA CHAPPELL

***** ************ ***, *******, ** 48239

H: 734-***-**** **********@*****.***

Seasoned Office Manager with outstanding resourcefulness and creative problem-solving abilities. Versed in customer, employee and management communications with innate relationship and rapport cultivating strengths.

Relationship building

Organizational skills

Policy and procedure modification

Relationship building

Organizational skills

Policy and procedure modification

Relationship building

Organizational skills

Policy and procedure modification

Relationship building

Organizational skills

Policy and procedure modification

Delaco Steel

Office Manager // Dearborn, MI // July 2007 to June 2018 Ordered all office supplies including ink cartridges, toner, and paper. Schedule appointments for incoming coming trucks

Received, screened and routed incoming calls.

Maintained computer and physical filing systems.

Knowledge of MIS,System, Oracle, SAP systems and IKO system. Invoice Billing in Arcola, Novelis computer systems Recruited, hired, trained and superrvised administrative office staff of 2. Prepared account receivable invoices and trouble shoot problems. Leveraged advanced skills and training to support operational needs of multiple departments. Communicated corporate, objectives across all departments through regular correspondence and scheduled follow-up.

Assisted in approving all timework, vacation, personal time for payroll for 79 employees. Met challenging quotas for productivity and accuracy of work. Associate of Business - Business/Paralegal

Henry Ford College // Dearborn, MI // 2007

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