Experienced Office Professional
Resume:
Kearsa R. Beckett Randolph Trenton, NJ *****
**********@*****.***
EXPERIENCE
CareFirst Blue Cross Blue Shield, Washington, DC
Enrollment Billing Associate (contract)
July 2017 - December 2017
- Completed 6-week training course to become familiar with the BCBS enrollment process and policies.
- Entered enrollment data supplied by various external sources, both electronic and paper, with special attention to accuracy.
- Enrolled subscribers and dependents for all business in a timely manner to successfully meet corporate objectives for the issuance of ID cards.
- Maintained company and legal standards in regards to the protection of clients’ Personally Identifiable Information (PII).
- Processed terminations, coverage level changes and other forms of subsequent enrollment activities for both paper and automated enrollment accounts.
- Resolved enrollment errors and reports in accordance with corporate guidelines.
NJ Dept. of Environmental Protection, Trenton, NJ Data Entry Clerk - Bureau of Water Allocation & Well Permitting
(contract)
September 2013 - December 2016
- Managed the flow of all incoming requests, via phone and email, for documents regarding wells throughout the state of New Jersey
(Well Search Requests).
- Maintained a running spreadsheet to track all Well Search Requests received, assigned to staff for completion and returned completed.
- Created and managed the flow of invoices for Well Search Requests that required a fee.
- Tracked the daily flow of Well Records and Well Abandonment Reports into the office.
- Aided in the conversion of older Well documents from paper records to digital copies.
- Communicated daily with well drillers and property owners regarding the statuses of different wells throughout the state of New Jersey.
SKILLS
● Typing: 50 wpm
● Data Entry
● Customer Service
● MicroSoft Office Suite
● Web-browsing
programs
● Multi-line telephone
reception
● Invoicing
● Office Operations
Management
● Demonstrated flexibility
within a fast-paced
work environment
● Creating effective
problem-solving
strategies
● Attention to detail &
organization
● Team Building
● Youth Mentorship
Kearsa R. Beckett Randolph **********@*****.*** 267-***-**** Atlanta Word Works, Atlanta, GA
Mentor/Teaching Artist
January 2013 - October 2014
- Participated in and facilitated literary workshops for area youth
(ages 13-19) on a weekly basis.
- The workshops are focused around self-expression, community awareness, and building confidence through writing poetry and the performance of spoken word.
- Mentored members of the 2013 AWW Youth Slam Team as they prepared for and competed at the Brave New Voices International Youth Poetry Slam
ADDITIONAL EXPERIENCE
Creative Minds Family DayCare, Trenton, NJ
ChildCare Assistant
January 2018 - April 2018
NJ State Parole Board, T renton, NJ
Executive Secretary - Human Resources (contractor) April 2012 - August 2012
U.S. Census Bureau, Philadelphia, PA
Office Operations Supervisor
Office Clerk
March 2009 - May 2010
EDUCATION
Lincoln Technical Institute, P hiladelphia, PA
December 2010 - October 2011
- Completed Certified Medical Assistant coursework.
- Completed 6 week MA externship at Chestnut Street Rehabilitation Center
- Passed National Medical Assistant Certification exam Temple University, P hiladelphia, PA
August 2001 - May 2005
- College of Liberal Arts; African-American Studies concentration
- 69 credit hours completed
- Worked as a Peer Educator as part of TU’s Conflict Education Resource Team.
Kearsa R. Beckett Randolph **********@*****.*** 267-***-****
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