Darlene Theresa Grimes

**** ****** ******

Baltimore, MD 21214

Mobile 443-***-****

Email: ac6ay4@r.postjobfree.com

WORK EXPERIENCE: Department of Homeland Security

Immigration and Customs Enforcement

Baltimore, MD

Legal Assistant (Office Automation) 02/2008-9/13/2013

Salary Per Year- $55,386.00

Hours of Work – 40

CURRENT SUPERVISOR: Nelson Vargas-Padilla 1-301-***-****

Support the work performed by Office of Chief Counsel. I retrieve and prepare cases for various attorneys. My job require me to pull files for all the Immigration Judge Merits and Juvenile Master Hearings. I have the ability to request Immigration Judge Orders and cases related information from the Court Administrators. I request files from other Departments including out of State Field Offices. I gain the knowledge to respond to inquiries and manage request for case related data. I am the point of contact for the Executive Office for Immigration Review (EOIR). I received various Certificates of Appreciation from the Baltimore/EOIR, on Administrative Professional Day, Time-Off Award and Cash Special Achievement Award. Also featured as one of the “OPLA People” in the October 2012 issue of the OPLA Bulletin for my dedication of hard work my professionalism. I am responsible for the process, review, scan and update the GEMS Automated System. I assist the interviewing and hiring process of our STEP Students. I have proven an effective teacher, and assist in training of the Step Students. I take the necessary action to secure all original files from the digitization facility. I gain the skills to routinely cover the filing window and answer call and transfer calls in a professional manner. I gain the computer skills in using the Office Automation Systems to process, review, distribute and create automated reports related to the case related files.

Contract Consultants Inc.

Bedford, Texas US

GEMS Data Entry Clerk 10/2006 – 02/2008

Salary Per Year- $32,614.40

Hours Per Week: 40

Supervisor's Name: Becky Norman

Supervisor's Phone: 817-***-****

As a GEMS Data Entry Clerk my duties was to provide clerical and data entry support activities for the Department of Homeland Security (DHS) in Baltimore working with the Office of Chief Counsel of Immigration & Customs Enforcement. I gain the computer knowledge to enter, retrieve, copy and transfer specific FTA hearing information of the court room proceedings and events by using the General Counsel Electronic Management System (GEMS). I input data received, scan, save and distribute transcripts from the Executive Office of Immigration Review (EOIR), Board of Immigration Appeals (BIA) decisions, legal correspondence, documents, reports and other related information into the system.

I process Alien transactions in the National File Tracking System (NFTS) database. I have the skill to access various screens from other systems which is needed to able me to perform the appropriate function to complete my assignment. I gain the ability to file and track documents, and pull legal case files and various legal documents and correspondences.

Hospital Support Services, Inc.

Baltimore, Maryland

Medical Assistance Case Manager

Team Leader 9/1991 – 2/2006

Salary Per Year $34,070

Hours Per Week: 50

Supervisor’s Name: Doris Lyles

Supervisor’s Phone: 410-***-****

As a Medical Assistance Case Manager Team Leader my duties were to assisted patients and their representative in processing Maryland Medical Assistance Application. I was responsible as a Team Leader to assist the Office Manager in training the support staff. I gain the knowledge of the Medical Assistance Provider Claims Policies and Regulations. I review and submitted personal data of applicants to the Department of Social Services for issuance of Medical Assistance and Disability Benefits.

I also answer the telephone inquiries from the customers, which relate to the Federal and State of Maryland Medical Assistance Program. I was responsible maintain important documents and preparing copies of medical records and bill when requested. Also have the knowledge to update various files within the system. I am responsible in ordering correspondence material, office supplies including Federal and State documents. I retrieved and copies patient data from the Electronic Patient Record System (EPR) Database of the John Hopkins Medicine and John Hopkins Bay View Medical Center in Baltimore. I provide copied of medical patient history, which is kept within the Medical Record Department at various hospital to determine (MA) eligible. I review patients at their residence or the hospitals who apply for Medical Assistance that able me to gather necessary data to complete the application.

Cold Spring Company, Inc.

Baltimore, Maryland

Office Manager 5/1983 – 7/1991

Salary Per Year- $24,500

Hours Per Week: 50

Supervisor’s Name: Harold Scott

Supervisor’s Phone: 410-***-****

As a Office Manager my duties were to answers telephones, dispatched and scheduled appointments for customers requesting repairs, installation of heating, air condition and refrigeration equipment’s. Also supervised and training of office staff, assisted the CPA Accountants with the Monthly Financial Statements. I gain the skill in typing correspondence, contracts and proposals. I review and finalize contracts, bids estimate documents for contractors and customers that is need of (HVAC) installation. I order correspondence, office supplies, parts and equipment. I prepared and managed payroll, accounts receivable, accounts payable, billing and collections. I am responsible for renewing licenses for business, employees and company vehicles.

Optometric Center of Maryland

Baltimore, Maryland

Senior Records Clerk 12/1975 – 2/1982

Salary Per Year- $16,640

Hours Per Week: 40

Supervisor’s Name: Lula Johnson

Supervisor’s Phone: 410-***-****

As a Senior Record Clerk my duties were to answered telephone inquiries involving scheduling appointments for customers eye examinations and process all incoming and outgoing mail. I supervised in training new youths employee for summer employment with in the Baltimore City Mayor’s Office. I verified insurance claims with the Healthcare Insurance Providers. I gain the skill in designing the Manual Filing System to a Color Coded Filing System that will able us save processing time.

Education: Carver Vocational Technical High School

Major: Accounting

Bookkeeping

Business Office Practice

The Medix School of Towson, MD

Medical Secretary

Medical Terminology & Transcription

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