PAULETTE LEWIS
*** ********** **., ********, ** *3207 315-***-**** *************@*****.***
PROFESSIONAL SUMMARY
Accomplished medical professional with a unique combination of direct care, administrative and medical billing experience seeking to utilize customer service expertise and work ethic to improve a healthcare organization’s bottom line.
Establishes priorities and adapts quickly to changing needs.
Possesses superb communication skills, demonstrated in keen ability to collaborate with customers, peers and senior management.
Proficient in Microsoft Office, WP 5.1 DOS and Access.
KEY PROFICIENCIES
Medical Billing & Coding Extensive Training in ICD-9-CM, HCPCS, CPT Co-Payments & Deductibles HIPAA Compliance Greenway PrimeSUITE EHR/PMS Insurance Billing Procedures Introduction to ICD-10-CM Insurance Verification Anatomy & Physiology Medicare, Medicaid, TRICARE CMS 1500, CM 1450 (UB-04), EOB’s Managed Care (HMO, PPO, and POS) Insurance Claim Processing Electronic Payment Posting Appointment Scheduling Medical Terminology Government & Third-Party Payers Office Management Data Entry & 10-Key Skills Microsoft Office
MEDICAL EDUCATION
Ultimate Medical Academy
Associate in Science Degree – Medical Billing and Coding, 03/2015
Diploma – Medical Billing and Coding, 2014
Completed an intensive, accredited training program which included:
Analyzing and coding surgical procedures and diagnosis using ICD-9-CM & CPT codes.
Collaborating across collections/billing departments to ensure billing-related issues are resolved.
Assisting in the maintenance of medical charts and/or electronic medical records (EMR) systems.
Verifying insurance and eligibility, and submitting claims to various insurance companies electronically.
MEDICAL WORK HISTORY
ARC of Onondaga – Syracuse, NY 10/2008 – Present
Direct Support Professional
Provide assistance with ADLs including doing laundry, cooking meals and assisting with daily hygiene.
Transport to appointments and assist with medication administration.
Syracuse Behavioral Healthcare – Syracuse, NY 09/2004 – 03/2008
Secretarial I/Receptionist
Greeted patients and vendors, handled scheduling and answered phones.
Obtained patient information, performed data entry and collected co-pays.
Hartford Insurance Co. – Syracuse, NY 08/1996 – 09/1999
Medical Bill Examiner
Contacted providers and disbursed payments workman’s compensation recipients and physicians.
Performed medical coding and applied CPT and ICD-9 codes for hospitals and pharmacies.
ADDITIONAL EXPERIENCE
Women and Children – Syracuse, NY 05/2004 – 09/2004
Gold’s Gym – Syracuse, NY 03/2000 – 08/2000
Nursery Aide
Provided high quality daycare for infants, toddlers and school children, including maintaining all documentation.
Counseled 9 women.
Learn As You Grow – Syracuse, NY 02/2003 – 02/2004
Teacher Aide Assistant
Assisted in promoting a welcoming and safe learning environment for children.